Hallo,
ich habe vor kurzem einen HP ENVY 17-ce1135ng FHD i5-10 16GB 1TB-SSD MX250 W10 gekauft und mit Lubuntu 20.04 (Dualboot) installiert.
Leider habe ich große Probleme mit dem WLAN und auch mit Bluetooth. Anfangs funktionierte das WLAN gar nicht. Ich konnte zwar Netze erkennen, aber immer, wenn ich meines ausgewählt hatte, kam die Meldung, daß die Verbindung unterbrochen wurde und nicht mehr mit dem Router verbunden ist. Nur war ich nie online gewesen....
Unter der Aktualisierungsverwaltung "Additional Drivers" stand "Intel Corporation: Wireless-AC The device is not working" und "Do not use the device" war markiert und ausgegraut und konnte nicht geändert werden.
Ein Freund und ich haben dann u.a. Treiber installiert und ich habe nochmal in die Fritzbox geschaut. Der Laptop wird dort auch im WLAN erkannt. Jetzt schaffe ich es wenigstens kurz online zu gehen, bevor das WLAN abbricht bzw. es ist so langsam, daß kein nenneswerter Datentransfer stattfinden kann.
Jetzt ist in der Aktualisierungsverwaltung die folgende Meldung markiert: Intel corporation wireless-AC 9462
Using iwlwifi driver backport in DKMS format form backport-iwlwifi-dkms (open source)
Hier ein paar Infos:
$ iwconfig
lo no wireless extensions. eno1 no wireless extensions. wlo1 no wireless extensions.
$ iwlist chan
lo no frequency information. eno1 no frequency information. wlo1 no frequency information.
$ sudo iwlist scan
[sudo] Passwort für XXXXXX: lo Interface doesn't support scanning. eno1 Interface doesn't support scanning. wlo1 Interface doesn't support scanning.
$ nmcli device status
DEVICE TYPE STATE CONNECTION D0:04:01:27:40:17 bt nicht verwaltet -- eno1 ethernet nicht verwaltet -- lo loopback nicht verwaltet -- wlo1 wifi nicht verwaltet -- p2p-dev-wlo1 wifi-p2p nicht verwaltet --
$ lspci -nn | grep -i network
00:14.3 Network controller [0280]: Intel Corporation Wireless-AC 9462 [8086:02f0]
$ modprobe -c | grep -i "8086.*02f0"
alias pci:v00008086d000002F0sv*sd*bc*sc*i* iwlwifi alias pci:v00008086d00002F0Dsv*sd*bc*sc*i* ntb_hw_intel alias pci:v00008086d00002F0Esv*sd*bc*sc*i* ntb_hw_intel alias pci:v00008086d00002F0Fsv*sd*bc*sc*i* ntb_hw_intel
$ lspci -v
00:00.0 Host bridge: Intel Corporation Device 9b61 (rev 0c) Subsystem: Hewlett-Packard Company Device 86b0 Flags: bus master, fast devsel, latency 0 Capabilities: <access denied> 00:02.0 VGA compatible controller: Intel Corporation UHD Graphics (rev 02) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company UHD Graphics Flags: bus master, fast devsel, latency 0, IRQ 132 Memory at b2000000 (64-bit, non-prefetchable) [size=16M] Memory at c0000000 (64-bit, prefetchable) [size=256M] I/O ports at 5000 [size=64] Expansion ROM at 000c0000 [virtual] [disabled] [size=128K] Capabilities: <access denied> Kernel driver in use: i915 Kernel modules: i915 00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 0c) Subsystem: Hewlett-Packard Company Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem Flags: bus master, fast devsel, latency 0, IRQ 16 Memory at b4310000 (64-bit, non-prefetchable) [size=32K] Capabilities: <access denied> Kernel driver in use: proc_thermal Kernel modules: processor_thermal_device 00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th/8th Gen Core Processor Gaussian Mixture Model Subsystem: Hewlett-Packard Company Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th/8th Gen Core Processor Gaussian Mixture Model Flags: bus master, fast devsel, latency 0, IRQ 255 Memory at b4324000 (64-bit, non-prefetchable) [size=4K] Capabilities: <access denied> 00:12.0 Signal processing controller: Intel Corporation Comet Lake Thermal Subsytem Subsystem: Hewlett-Packard Company Comet Lake Thermal Subsytem Flags: bus master, fast devsel, latency 0, IRQ 255 Memory at b4325000 (64-bit, non-prefetchable) [size=4K] Capabilities: <access denied> 00:14.0 USB controller: Intel Corporation Device 02ed (prog-if 30 [XHCI]) Subsystem: Hewlett-Packard Company Device 86b0 Flags: bus master, medium devsel, latency 0, IRQ 126 Memory at b4300000 (64-bit, non-prefetchable) [size=64K] Capabilities: <access denied> Kernel driver in use: xhci_hcd 00:14.2 RAM memory: Intel Corporation Device 02ef Subsystem: Hewlett-Packard Company Device 86b0 Flags: bus master, fast devsel, latency 0 Memory at b4320000 (64-bit, non-prefetchable) [size=8K] Memory at b4326000 (64-bit, non-prefetchable) [size=4K] Capabilities: <access denied> 00:14.3 Network controller: Intel Corporation Wireless-AC 9462 DeviceName: WLAN Subsystem: Intel Corporation Wireless-AC 9462 Flags: bus master, fast devsel, latency 0, IRQ 16 Memory at b4318000 (64-bit, non-prefetchable) [size=16K] Capabilities: <access denied> Kernel driver in use: iwlwifi Kernel modules: iwlwifi 00:14.5 SD Host controller: Intel Corporation Device 02f5 (prog-if 01) Subsystem: Hewlett-Packard Company Device 86b0 Flags: bus master, fast devsel, latency 0, IRQ 19 Memory at b4327000 (64-bit, non-prefetchable) [size=4K] Capabilities: <access denied> Kernel driver in use: sdhci-pci Kernel modules: sdhci_pci 00:15.0 Serial bus controller [0c80]: Intel Corporation Serial IO I2C Host Controller Subsystem: Hewlett-Packard Company Serial IO I2C Host Controller Flags: bus master, fast devsel, latency 0, IRQ 16 Memory at 9dc00000 (64-bit, non-prefetchable) [virtual] [size=4K] Capabilities: <access denied> Kernel driver in use: intel-lpss Kernel modules: intel_lpss_pci 00:15.1 Serial bus controller [0c80]: Intel Corporation Comet Lake Serial IO I2C Host Controller Subsystem: Hewlett-Packard Company Device 86b0 Flags: bus master, fast devsel, latency 0, IRQ 17 Memory at 9dc01000 (64-bit, non-prefetchable) [virtual] [size=4K] Capabilities: <access denied> Kernel driver in use: intel-lpss Kernel modules: intel_lpss_pci 00:16.0 Communication controller: Intel Corporation Comet Lake Management Engine Interface Subsystem: Hewlett-Packard Company Comet Lake Management Engine Interface Flags: bus master, fast devsel, latency 0, IRQ 141 Memory at b432a000 (64-bit, non-prefetchable) [size=4K] Capabilities: <access denied> Kernel driver in use: mei_me Kernel modules: mei_me 00:17.0 RAID bus controller: Intel Corporation 82801 Mobile SATA Controller [RAID mode] Subsystem: Hewlett-Packard Company 82801 Mobile SATA Controller [RAID mode] Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 16 Memory at b4322000 (32-bit, non-prefetchable) [size=8K] Memory at b432e000 (32-bit, non-prefetchable) [size=256] I/O ports at 5080 [size=8] I/O ports at 5088 [size=4] I/O ports at 5060 [size=32] Memory at b432d000 (32-bit, non-prefetchable) [size=2K] Capabilities: <access denied> Kernel driver in use: ahci Kernel modules: ahci 00:1c.0 PCI bridge: Intel Corporation Device 02b8 (rev f0) (prog-if 00 [Normal decode]) Flags: bus master, fast devsel, latency 0, IRQ 122 Bus: primary=00, secondary=01, subordinate=01, sec-latency=0 I/O behind bridge: 00006000-00006fff [size=4K] Memory behind bridge: 9d800000-9d9fffff [size=2M] Prefetchable memory behind bridge: 000000009da00000-000000009dbfffff [size=2M] Capabilities: <access denied> Kernel driver in use: pcieport 00:1c.4 PCI bridge: Intel Corporation Device 02bc (rev f0) (prog-if 00 [Normal decode]) Flags: bus master, fast devsel, latency 0, IRQ 123 Bus: primary=00, secondary=02, subordinate=02, sec-latency=0 I/O behind bridge: 00004000-00004fff [size=4K] Memory behind bridge: b3000000-b3ffffff [size=16M] Prefetchable memory behind bridge: 00000000a0000000-00000000b1ffffff [size=288M] Capabilities: <access denied> Kernel driver in use: pcieport 00:1d.0 PCI bridge: Intel Corporation Device 02b0 (rev f0) (prog-if 00 [Normal decode]) Flags: bus master, fast devsel, latency 0, IRQ 124 Bus: primary=00, secondary=03, subordinate=03, sec-latency=0 I/O behind bridge: 00003000-00003fff [size=4K] Memory behind bridge: b4200000-b42fffff [size=1M] Prefetchable memory behind bridge: [disabled] Capabilities: <access denied> Kernel driver in use: pcieport 00:1d.4 PCI bridge: Intel Corporation Device 02b4 (rev f0) (prog-if 00 [Normal decode]) Flags: bus master, fast devsel, latency 0, IRQ 125 Bus: primary=00, secondary=04, subordinate=04, sec-latency=0 I/O behind bridge: [disabled] Memory behind bridge: b4100000-b41fffff [size=1M] Prefetchable memory behind bridge: [disabled] Capabilities: <access denied> Kernel driver in use: pcieport 00:1f.0 ISA bridge: Intel Corporation Device 0284 Subsystem: Hewlett-Packard Company Device 86b0 Flags: bus master, medium devsel, latency 0 00:1f.3 Multimedia audio controller: Intel Corporation Device 02c8 Subsystem: Hewlett-Packard Company Device 86b0 Flags: bus master, fast devsel, latency 32, IRQ 152 Memory at b431c000 (64-bit, non-prefetchable) [size=16K] Memory at b4000000 (64-bit, non-prefetchable) [size=1M] Capabilities: <access denied> Kernel driver in use: sof-audio-pci Kernel modules: snd_hda_intel, snd_sof_pci 00:1f.4 SMBus: Intel Corporation Device 02a3 Subsystem: Hewlett-Packard Company Device 86b0 Flags: medium devsel, IRQ 16 Memory at b432b000 (64-bit, non-prefetchable) [size=256] I/O ports at 5040 [size=32] Kernel driver in use: i801_smbus Kernel modules: i2c_i801 00:1f.5 Serial bus controller [0c80]: Intel Corporation Comet Lake SPI (flash) Controller Subsystem: Hewlett-Packard Company Comet Lake SPI (flash) Controller Flags: bus master, fast devsel, latency 0 Memory at fe010000 (32-bit, non-prefetchable) [size=4K] 02:00.0 3D controller: NVIDIA Corporation GP108M [GeForce MX250] (rev a1) Subsystem: Hewlett-Packard Company GP108M [GeForce MX250] Flags: bus master, fast devsel, latency 0, IRQ 153 Memory at b3000000 (32-bit, non-prefetchable) [size=16M] Memory at a0000000 (64-bit, prefetchable) [size=256M] Memory at b0000000 (64-bit, prefetchable) [size=32M] I/O ports at 4000 [size=128] Capabilities: <access denied> Kernel driver in use: nvidia Kernel modules: nvidiafb, nouveau, nvidia_drm, nvidia 03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15) DeviceName: Hanksville Gbe Lan Connection Subsystem: Hewlett-Packard Company RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller Flags: bus master, fast devsel, latency 0, IRQ 16 I/O ports at 3000 [size=256] Memory at b4204000 (64-bit, non-prefetchable) [size=4K] Memory at b4200000 (64-bit, non-prefetchable) [size=16K] Capabilities: <access denied> Kernel driver in use: r8169 Kernel modules: r8169 04:00.0 Non-Volatile memory controller: Intel Corporation SSD 660P Series (rev 03) (prog-if 02 [NVM Express]) Subsystem: Intel Corporation SSD 660P Series Flags: bus master, fast devsel, latency 0, IRQ 16, NUMA node 0 Memory at b4100000 (64-bit, non-prefetchable) [size=16K] Capabilities: <access denied> Kernel driver in use: nvme Kernel modules: nvme
$ dpkg -l linux-firmware
Gewünscht=Unbekannt/Installieren/R=Entfernen/P=Vollständig Löschen/Halten | Status=Nicht/Installiert/Config/U=Entpackt/halb konFiguriert/ Halb installiert/Trigger erWartet/Trigger anhängig |/ Fehler?=(kein)/R=Neuinstallation notwendig (Status, Fehler: GROSS=schlech> ||/ Name Version Architektur Beschreibung +++-==============-============-============-===============================> ii linux-firmware 1.187 all Firmware for Linux kernel drive> lines 1-7/7 (END)
$ dmesg | grep -i firm
[ 1.087673] [drm] Finished loading DMC firmware i915/kbl_dmc_ver1_04.bin (v1.4) [ 1.476202] [Firmware Bug]: ACPI(PXSX) defines _DOD but not _DOS [ 3.250228] Bluetooth: hci0: Minimum firmware build 1 week 10 2014 [ 3.253170] Bluetooth: hci0: Found device firmware: intel/ibt-19-0-4.sfi [ 3.388535] iwlwifi 0000:00:14.3: Direct firmware load for iwl-dbg-cfg.ini failed with error -2 [ 3.388574] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-QuZ-a0-hr-b0-55.ucode failed with error -2 [ 3.388596] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-QuZ-a0-hr-b0-54.ucode failed with error -2 [ 3.388616] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-QuZ-a0-hr-b0-53.ucode failed with error -2 [ 3.388636] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-QuZ-a0-hr-b0-52.ucode failed with error -2 [ 3.388656] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-QuZ-a0-hr-b0-51.ucode failed with error -2 [ 3.388676] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-QuZ-a0-hr-b0-50.ucode failed with error -2 [ 3.388696] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-QuZ-a0-hr-b0-49.ucode failed with error -2 [ 3.392077] iwlwifi 0000:00:14.3: loaded firmware version 48.4fa0041f.0 QuZ-a0-hr-b0-48.ucode op_mode iwlmvm [ 3.392116] iwlwifi 0000:00:14.3: Direct firmware load for iwl-debug-yoyo.bin failed with error -2 [ 3.479770] iwlwifi 0000:00:14.3: Allocated 0x00400000 bytes for firmware monitor. [ 3.712992] sof-audio-pci 0000:00:1f.3: Firmware info: version 1:4:2-66a5a [ 3.712995] sof-audio-pci 0000:00:1f.3: Firmware: ABI 3:11:0 Kernel ABI 3:10:0 [ 3.713205] sof-audio-pci 0000:00:1f.3: firmware boot complete [ 4.810715] Bluetooth: hci0: Waiting for firmware download to complete [ 4.811083] Bluetooth: hci0: Firmware loaded in 1527306 usecs [ 9.897352] sof-audio-pci 0000:00:1f.3: firmware boot complete [ 22.101000] sof-audio-pci 0000:00:1f.3: firmware boot complete
Beim Bluetoothen kann ich Daten an mein Smartphone versenden, aber nicht annehmen...
Ich denke, die beiden Probleme hängen zusammen, oder?
Viele Grüße
Claudia