Hallo!
Auf einem neuen HP-Rechner habe ich Ubuntu Mate 20.04 parallel installiert. So weit funktioniert alles wie es soll - bis auf den vorhandenen HP Deskjet 3636. Er ist ganz simpel am USB-Port angeschlossen (hat am alten PC unter Ubuntu 18.04 problemlos funktioniert).
Habe mit hp-setup den Drucker mehrfach installiert, auch mit der noch neueren hplip-Version auf der HP-website. Laut der sollte der Drucker ab Version 3.15.6 unterstützt werden.
Zum Problem. Wenn ich den Drucker neu einrichte hplip / cups, wird er erkannt und eine Testseite kann gedruckt werden. Starte ich das System neu, kommt nur noch die Meldung "Device communication error".
Gemäß den Forenregeln habe ich diese Abfragen getätigt:
dpkg -l "cups" lpr* | grep ii
ii cups 2.3.1-9ubuntu1.1 amd64 Common UNIX Printing System(tm) - PPD/driver support, web interface
dpkg -l libusb* | grep ii
ii libusb-0.1-4:amd64 2:0.1.12-32 amd64 userspace USB programming library ii libusb-1.0-0:amd64 2:1.0.23-2build1 amd64 userspace USB programming library ii libusb-1.0-0-dev:amd64 2:1.0.23-2build1 amd64 userspace USB programming library development files ii libusb-1.0-doc 2:1.0.23-2build1 all documentation for userspace USB programming ii libusbmuxd6:amd64 2.0.1-2 amd64 USB multiplexor daemon for iPhone and iPod Touch devices - library
dpkg -l | egrep hp
ii hplip 3.20.3+dfsg0-2 amd64 HP Linux Printing and Imaging System (HPLIP) ii hplip-data 3.20.3+dfsg0-2 all HP Linux Printing and Imaging - data files ii hplip-doc 3.20.3+dfsg0-2 all HP Linux Printing and Imaging - documentation ii hplip-gui 3.20.3+dfsg0-2 all HP Linux Printing and Imaging - GUI utilities (Qt-based) ii libhpmud0:amd64 3.20.3+dfsg0-2 amd64 HP Multi-Point Transport Driver (hpmud) run-time libraries ii libsane-hpaio:amd64 3.20.3+dfsg0-2 amd64 HP SANE backend for multi-function peripherals ii printer-driver-hpcups 3.20.3+dfsg0-2 amd64 HP Linux Printing and Imaging - CUPS Raster driver (hpcups) ii printer-driver-postscript-hp 3.20.3+dfsg0-2 amd64 HP Printers PostScript Descriptions ii python3-launchpadlib 1.10.13-1 all Launchpad web services client library (Python 3) systemctl --no-pager status cups* ● cups.socket - CUPS Scheduler Loaded: loaded (/lib/systemd/system/cups.socket; enabled; vendor preset: enabled) Active: active (running) since Wed 2020-07-29 18:00:21 CEST; 14min ago Triggers: ● cups.service Listen: /run/cups/cups.sock (Stream) CGroup: /system.slice/cups.socket Jul 29 18:00:21 HP-All-in-One-24-df0xxx systemd[1]: Listening on CUPS Scheduler. ● cups-browsed.service - Make remote CUPS printers available locally Loaded: loaded (/lib/systemd/system/cups-browsed.service; enabled; vendor preset: enabled) Active: active (running) since Wed 2020-07-29 18:00:21 CEST; 14min ago Main PID: 886 (cups-browsed) Tasks: 3 (limit: 9174) Memory: 4.6M CGroup: /system.slice/cups-browsed.service └─886 /usr/sbin/cups-browsed Jul 29 18:00:21 HP-All-in-One-24-df0xxx systemd[1]: Started Make remote CUPS…ly. ● cups.path - CUPS Scheduler Loaded: loaded (/lib/systemd/system/cups.path; enabled; vendor preset: enabled) Active: active (running) since Wed 2020-07-29 18:00:21 CEST; 14min ago Triggers: ● cups.service Jul 29 18:00:21 HP-All-in-One-24-df0xxx systemd[1]: Started CUPS Scheduler. ● cups.service - CUPS Scheduler Loaded: loaded (/lib/systemd/system/cups.service; enabled; vendor preset: enabled) Active: active (running) since Wed 2020-07-29 18:00:21 CEST; 14min ago TriggeredBy: ● cups.path ● cups.socket Docs: man:cupsd(8) Main PID: 806 (cupsd) Tasks: 2 (limit: 9174) Memory: 28.6M CGroup: /system.slice/cups.service ├─ 806 /usr/sbin/cupsd -l └─2006 /usr/lib/cups/notifier/dbus dbus:// Jul 29 18:08:40 HP-All-in-One-24-df0xxx hp[2017]: io/hpmud/musb.c 515: inval…usy Jul 29 18:08:40 HP-All-in-One-24-df0xxx hp[2017]: io/hpmud/musb.c 427: Found…x=3 Jul 29 18:08:40 HP-All-in-One-24-df0xxx hp[2017]: io/hpmud/musb.c 389: Activ…t=0 Jul 29 18:08:40 HP-All-in-One-24-df0xxx hp[2017]: io/hpmud/musb.c 515: inval…usy Jul 29 18:08:40 HP-All-in-One-24-df0xxx hp[2017]: io/hpmud/musb.c 427: Found…x=9 Jul 29 18:08:40 HP-All-in-One-24-df0xxx hp[2017]: io/hpmud/musb.c 389: Activ…t=0 Jul 29 18:08:40 HP-All-in-One-24-df0xxx hp[2017]: io/hpmud/musb.c 535: claim…ace Jul 29 18:08:40 HP-All-in-One-24-df0xxx hp[2017]: io/hpmud/musb.c 770: inval…ble Jul 29 18:08:40 HP-All-in-One-24-df0xxx hp[2017]: io/hpmud/musb.c 561: relea…ace Jul 29 18:08:40 HP-All-in-One-24-df0xxx hp[2017]: prnt/backend/hp.c 825: INF…... Hint: Some lines were ellipsized, use -l to show in full.
lpstat -t
Zeitplandienst läuft Keine systemvoreingestellten Ziele Gerät für DeskJet_3630: hp:/usb/DeskJet_3630_series?serial=CN7BG5H093067P DeskJet_3630 akzeptiert Anfragen seit Mi 29 Jul 2020 18:08:50 CEST Drucker DeskJet_3630 ist im Leerlauf. Aktiviert seit Mi 29 Jul 2020 18:08:50 CEST
lpinfo -v
network ipps network https network http network beh network ipp network lpd file cups-brf:/ direct hp:/usb/DeskJet_3630_series?serial=CN7BG5H093067P network smb network socket direct hpfax
hp-info -i
HP Linux Imaging and Printing System (ver. 3.20.6) Device Information Utility ver. 5.2 Copyright (c) 2001-18 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. hp:/usb/DeskJet_3630_series?serial=CN7BG5H093067P error: Unable to communicate with device (code=12): hp:/usb/DeskJet_3630_series?serial=CN7BG5H093067P error: Error opening device (Device not found). Device Parameters (dynamic data): Parameter Value(s) ---------------------------- ---------------------------------------------------------- back-end hp cups-printers ['DeskJet_3630'] cups-uri hp:/usb/DeskJet_3630_series?serial=CN7BG5H093067P dev-file device-state -1 device-uri hp:/usb/DeskJet_3630_series?serial=CN7BG5H093067P deviceid error-state 101 host is-hp True panel 0 panel-line1 panel-line2 port 1 scan-uri hpaio:/usb/DeskJet_3630_series?serial=CN7BG5H093067P serial CN7BG5H093067P status-code 5002 status-desc Model Parameters (static data): Parameter Value(s) ---------------------------- ---------------------------------------------------------- align-type 15 clean-type 4 color-cal-type 0 copy-type 0 embedded-server-type 1 family-class ['Pyramid15'] fax-type 0 fw-download False icon default_printer.png io-mfp-mode 1 io-mode 1 io-support 10 job-storage 0 linefeed-cal-type 0 model DeskJet_3630_series model-ui HP Deskjet 3630 Series model1 HP DeskJet 3630 All-in-One Printer model2 HP DeskJet 3632 All-in-One Printer model3 HP DeskJet 3633 All-in-One Printer model4 HP DeskJet 3634 All-in-One Printer model5 HP DeskJet Ink Advantage 3630 All-in-One Printer model6 HP DeskJet Ink Advantage 3635 All-in-One Printer model7 HP DeskJet Ink Advantage 3636 All-in-One Printer model8 HP DeskJet Ink Advantage 3638 All-in-One Printer monitor-type 0 panel-check-type 0 pcard-type 0 plugin 0 plugin-reason 0 power-settings 0 pq-diag-type 0 r-type 0 scan-src 1 scan-type 7 status-battery-check 0 status-dynamic-counters 0 status-type 10 support-released True support-subtype 17531 support-type 2 support-ver 3.15.6 tech-class ['Pyramid15'] tech-subclass ['Normal'] tech-type 2 usb-pid 58129 usb-vid 1008 wifi-config 3 Status History (most recent first): Date/Time Code Status Description User Job ID -------------------- ----- ---------------------------------------- -------- -------- 07/29/20 18:17:55 5012 Device communication error cordi 0 07/29/20 18:01:09 500 Started a print job cordi 16
uname -rm
5.4.0-42-generic x86_64
lsusb
Bus 002 Device 003: ID 0781:5580 SanDisk Corp. SDCZ80 Flash Drive Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0bda:b00a Realtek Semiconductor Corp. Bluetooth Radio Bus 001 Device 003: ID 0461:0010 Primax Electronics, Ltd HP PR1101U / Primax PMX-KPR1101U Keyboard Bus 001 Device 002: ID 0461:4d0f Primax Electronics, Ltd HP Optical Mouse Bus 001 Device 006: ID 03f0:e311 HP, Inc DeskJet 3630 series Bus 001 Device 005: ID 13d3:56c9 IMC Networks HP TrueVision HD Camera Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
id
uid=1000(cordi) gid=1000(cordi) Gruppen=1000(cordi),4(adm),7(lp),21(fax),24(cdrom),27(sudo),30(dip),46(plugdev),117(avahi-autoipd),120(lpadmin),123(avahi),124(scanner),125(saned),132(lxd),133(sambashare)
Hat vielleicht jemand einen Tip für mich?
sonnige Grüße!