hallo, Könnte mir bite auch jemand helfen? Ich habe genau dasselbe Problem mit dem HP Laserjet MFP M28a. Er druckt, aber scannt nicht. Ich habe es mit verschiedenen Druckeranschlüssen und Kabeln probiert immer dasselbe. Ich habe versucht mit der Anleitung von Kellerkind weiterzukommen,, ist echt super, aber kein Ergebnis von HP-Doctor:
HP Linux Imaging and Printing System (ver. 3.20.3) Self Diagnse Utility and Healing Utility ver. 1.0 Copyright (c) 2001-18 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. HP Linux Imaging and Printing System (ver. 3.20.3) Self Diagnse Utility and Healing Utility ver. 1.0 Copyright (c) 2001-18 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. /Gtk-Message: 16:22:33.696: Failed to load module "canberra-gtk-module" Checking for Deprecated items.... No Deprecated items are found Checking for HPLIP updates.... error: Failed to locate hp-upgrade utility Checking for Dependencies.... warning: ubuntu-20.04 version is not supported. Using ubuntu-19.10 versions dependencies to verify and install... --------------- | SYSTEM INFO | --------------- Kernel: 5.4.0-33-generic #37-Ubuntu SMP Thu May 21 12:53:59 UTC 2020 GNU/Linux Host: andreas-desktop Proc: 5.4.0-33-generic #37-Ubuntu SMP Thu May 21 12:53:59 UTC 2020 GNU/Linux Distribution: ubuntu 20.04 Bitness: 64 bit ----------------------- | HPLIP CONFIGURATION | ----------------------- HPLIP-Version: HPLIP 3.20.3 HPLIP-Home: /usr/share/hplip warning: HPLIP-Installation: Auto installation is not supported for ubuntu distro 20.04 version Current contents of '/etc/hp/hplip.conf' file: # hplip.conf. Generated from hplip.conf.in by configure. [hplip] version=3.20.3 [dirs] home=/usr/share/hplip run=/var/run ppd=/usr/share/ppd/hplip/HP ppdbase=/usr/share/ppd/hplip doc=/usr/share/doc/hplip html=/usr/share/doc/hplip-doc icon=no cupsbackend=/usr/lib/cups/backend cupsfilter=/usr/lib/cups/filter drv=/usr/share/cups/drv bin=/usr/bin apparmor=/etc/apparmor.d # Following values are determined at configure time and cannot be changed. [configure] network-build=yes libusb01-build=no pp-build=no gui-build=yes scanner-build=yes fax-build=yes dbus-build=yes cups11-build=no doc-build=yes shadow-build=no hpijs-install=yes foomatic-drv-install=yes foomatic-ppd-install=no foomatic-rip-hplip-install=no hpcups-install=yes cups-drv-install=yes cups-ppd-install=no internal-tag=3.20.3 restricted-build=no ui-toolkit=qt5 qt3=no qt4=no qt5=yes policy-kit=yes lite-build=no udev_sysfs_rules=no hpcups-only-build=no hpijs-only-build=no apparmor_build=no class-driver=no Current contents of '/var/lib/hp/hplip.state' file: [plugin] installed = 1 eula = 1 version = 3.20.3 Current contents of '~/.hplip/hplip.conf' file: [installation] date_time = 06/05/20 16:22:34 version = 3.20.3 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment> ------------------------- | External Dependencies | ------------------------- error: cups CUPS - Common Unix Printing System REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running' gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.50 OK - Gtk-Message: 16:22:35.547: Failed to load module "canberra-gtk-module" Gtk-Message: 16:22:35.599: Failed to load module "canberra-gtk-module" xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK - scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.29 OK - error: dbus DBus - Message bus system REQUIRED - 1.12.16 MISSING 'DBUS may not be installed or not running' policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK - network network -wget OPTIONAL - 1.20.3 OK - avahi-utils avahi-utils OPTIONAL - 0.7 OK - ------------------------ | General Dependencies | ------------------------ error: libjpeg libjpeg - JPEG library REQUIRED - - MISSING 'libjpeg needs to be installed' error: cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - - MISSING 'cups-devel needs to be installed' error: cups-image CUPS image - CUPS image development files REQUIRED - - MISSING 'cups-image needs to be installed' libpthread libpthread - POSIX threads library REQUIRED - b'2.31' OK - error: libusb libusb - USB library REQUIRED - 1.0 MISSING 'libusb needs to be installed' sane SANE - Scanning library REQUIRED - - OK - error: sane-devel SANE - Scanning library development files REQUIRED - - MISSING 'sane-devel needs to be installed' error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 - MISSING 'libnetsnmp-devel needs to be installed' error: libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 MISSING 'libcrypto needs to be installed' python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.8.2 OK - python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK - error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed' error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed' python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.16 OK - python3-xml Python XML libraries REQUIRED - 2.2.9 OK - python3-devel Python devel - Python development files REQUIRED 2.2 3.8.2 OK - python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 7.0.0 OK - python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.5.34 OK - -------------- | COMPILEDEP | -------------- error: libtool libtool - Library building support services REQUIRED - - MISSING 'libtool needs to be installed' gcc gcc - GNU Project C and C++ Compiler REQUIRED - 9.3.0 OK - make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.2.1 OK - --------------------- | Python Extentions | --------------------- cupsext CUPS-Extension REQUIRED - 3.20.3 OK - hpmudext IO-Extension REQUIRED - 3.20.3 OK - ---------------------- | Scan Configuration | ---------------------- '/etc/sane.d/dll.d/hpaio' not found. hpaio HPLIP-SANE-Backend REQUIRED - 3.20.3 OK 'hpaio found in /etc/sane.d/dll.conf' scanext Scan-SANE-Extension REQUIRED - 3.20.3 OK - ------------------------------ | DISCOVERED SCANNER DEVICES | ------------------------------ device `hpaio:/usb/HP_LaserJet_MFP_M28-M31?serial=VNC4K79332' is a Hewlett-Packard HP_LaserJet_MFP_M28-M31 all-in-one device `hpaio:/usb/HP_LaserJet_MFP_M28-M31?serial=VNC4K79332' is a Hewlett-Packard HP_LaserJet_MFP_M28-M31 all-in-one -------------------------- | DISCOVERED USB DEVICES | -------------------------- Device URI Model ------------------------------------------------- ---------------------------------------- hp:/usb/HP_LaserJet_MFP_M28-M31?serial=VNC4K79332 HP LaserJet MFP M28-M31 --------------------------------- | INSTALLED CUPS PRINTER QUEUES | --------------------------------- HP_LaserJet_MFP_M28_M31 ----------------------- Type: Unknown Device URI: implicitclass://HP_LaserJet_MFP_M28_M31/ PPD: /etc/cups/ppd/HP_LaserJet_MFP_M28_M31.ppd warning: Failed to read /etc/cups/ppd/HP_LaserJet_MFP_M28_M31.ppd ppd file PPD Description: Printer status: Drucker HP_LaserJet_MFP_M28_M31 ist im Leerlauf. Aktiviert seit Fr 05 Jun 2020 16:10:01 CEST warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices. -------------- | PERMISSION | -------------- USB None Required - - OK Node:'/dev/bus/usb/001/005' Perm:' root lp rw- rw- rw- rw- r--' Missing Required Dependencies ----------------------------- error: 'libcups2' package is missing or 'cups' service is not running. error: 'libdbus-1-dev' package is missing/incompatible error: 'libjpeg-dev' package is missing/incompatible error: 'libcups2-dev' package is missing or 'cups' service is not running. error: 'cups-bsd' package is missing or 'cups' service is not running. error: 'cups-client' package is missing or 'cups' service is not running. error: 'libcupsimage2-dev' package is missing or 'cups' service is not running. error: 'libusb-1.0.0-dev' package is missing/incompatible error: 'libusb-0.1-4' package is missing/incompatible error: 'libsane-dev' package is missing/incompatible error: 'libsnmp-dev' package is missing/incompatible error: 'snmp-mibs-downloader' package is missing/incompatible error: 'openssl' package is missing/incompatible error: 'python3-pyqt4' package is missing/incompatible error: 'gtk2-engines-pixbuf' package is missing/incompatible error: 'libtool' package is missing/incompatible error: 'libtool-bin' package is missing/incompatible Missing Optional Dependencies ----------------------------- error: 'python3-dbus.mainloop.qt' package is missing/incompatible ENTER SUDO PASSWORD ------------------- Please enter the sudoer (andreas)'s password: Checking Permissions.... Checking for Configured Queues.... warning: Fail to read ppd=/etc/cups/ppd/HP_LaserJet_MFP_M28_M31.ppd file warning: Insufficient permission to access file /etc/cups/ppd/HP_LaserJet_MFP_M28_M31.ppd warning: Could not complete Queue(s) configuration check Checking for HP Properitery Plugin's.... No plug-in printers are configured. Diagnose completed...
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