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HP Officejet 5742

Status: Ungelöst | Ubuntu-Version: Ubuntu 20.04 (Focal Fossa)
Antworten |

Alfred-57

Anmeldungsdatum:
2. August 2021

Beiträge: Zähle...

Problemschilderung: Drucker wird in den Einstellungen erkannt. Treiber sind installiert. Ausdruck nicht möglich. Einstellung zeigt: Verarbeitung läuft. hp-setup hängt sich mit Fehlermeldung auf. System erkennt, dass der Drucker über USB angeschlossen ist, verweigert aber eine Verbindung. Kurios: Probiere schon seit drei Tagen. Zwischendurch hat er sogar gedruckt. Nach Neustart alles wieder tot. Ubuntu ist auf zweiter Festplatte installiert. Erste Platte (SSD) ist Win 10. Start über grub Manager. Windows druckt problemlos. Xubuntu (auf Laptop) druckt ebenfalls ohne Probleme. Ebenso meine alten Ubuntu Installationen (20.04 LTS). Lösung oder aufgeben und zu Windows zurück kehren?

von.wert

Anmeldungsdatum:
23. Dezember 2020

Beiträge: 11939

Welche Angaben zum System sind für ein neues Thema nötig?

...und Fehlermeldungen sind dazu da, daß man sie beachtet. D.h. in Deinem Fall, Du möchtest diese hier in einem Codeblock posten.

Alfred-57

(Themenstarter)

Anmeldungsdatum:
2. August 2021

Beiträge: 2

dpkg -l *cups* lpr* | grep ii
ii  bluez-cups                5.53-0ubuntu3.3   amd64        Bluetooth printer driver for CUPS
ii  cups                      2.3.1-9ubuntu1.1  amd64        Common UNIX Printing System(tm) - PPD/driver support, web interface
ii  cups-browsed              1.27.4-1          amd64        OpenPrinting CUPS Filters - cups-browsed
ii  cups-bsd                  2.3.1-9ubuntu1.1  amd64        Common UNIX Printing System(tm) - BSD commands
ii  cups-client               2.3.1-9ubuntu1.1  amd64        Common UNIX Printing System(tm) - client programs (SysV)
ii  cups-common               2.3.1-9ubuntu1.1  all          Common UNIX Printing System(tm) - common files
ii  cups-core-drivers         2.3.1-9ubuntu1.1  amd64        Common UNIX Printing System(tm) - driverless printing
ii  cups-daemon               2.3.1-9ubuntu1.1  amd64        Common UNIX Printing System(tm) - daemon
ii  cups-filters              1.27.4-1          amd64        OpenPrinting CUPS Filters - Main Package
ii  cups-filters-core-drivers 1.27.4-1          amd64        OpenPrinting CUPS Filters - Driverless printing
ii  cups-ipp-utils            2.3.1-9ubuntu1.1  amd64        Common UNIX Printing System(tm) - IPP developer/admin utilities
ii  cups-pk-helper            0.2.6-1ubuntu3    amd64        PolicyKit helper to configure cups with fine-grained privileges
ii  cups-ppdc                 2.3.1-9ubuntu1.1  amd64        Common UNIX Printing System(tm) - PPD manipulation utilities
ii  cups-server-common        2.3.1-9ubuntu1.1  all          Common UNIX Printing System(tm) - server common files
ii  libcups2:amd64            2.3.1-9ubuntu1.1  amd64        Common UNIX Printing System(tm) - Core library
ii  libcupsfilters1:amd64     1.27.4-1          amd64        OpenPrinting CUPS Filters - Shared library
ii  libcupsimage2:amd64       2.3.1-9ubuntu1.1  amd64        Common UNIX Printing System(tm) - Raster image library
ii  printer-driver-hpcups     3.20.3+dfsg0-2    amd64        HP Linux Printing and Imaging - CUPS Raster driver (hpcups)
ii  python3-cups              1.9.73-3build1    amd64        Python3 bindings for CUPS
ii  python3-cupshelpers       1.5.12-0ubuntu1.1 all          Python utility modules around the CUPS printing system
dpkg -l libusb* | grep ii
ii  libusb-0.1-4:amd64 2:0.1.12-32      amd64        userspace USB programming library
ii  libusb-1.0-0:amd64 2:1.0.23-2build1 amd64        userspace USB programming library
ii  libusbmuxd6:amd64  2.0.1-2          amd64        USB multiplexor daemon for iPhone and iPod Touch devices – library
dpkg -l | egrep hp
ii  hplip                                         3.20.3+dfsg0-2                        amd64        HP Linux Printing and Imaging System (HPLIP)
ii  hplip-data                                    3.20.3+dfsg0-2                        all          HP Linux Printing and Imaging - data files
ii  hplip-gui                                     3.20.3+dfsg0-2                        all          HP Linux Printing and Imaging - GUI utilities (Qt-based)
ii  libhpmud0:amd64                               3.20.3+dfsg0-2                        amd64        HP Multi-Point Transport Driver (hpmud) run-time libraries
ii  libmbassador-java                             1.3.1-1                               all          feature-rich Java event bus optimized for high-throughput
ii  libsane-hpaio:amd64                           3.20.3+dfsg0-2                        amd64        HP SANE backend for multi-function peripherals
ii  printer-driver-hpcups                         3.20.3+dfsg0-2                        amd64        HP Linux Printing and Imaging - CUPS Raster driver (hpcups)
ii  printer-driver-postscript-hp                  3.20.3+dfsg0-2                        amd64        HP Printers PostScript Descriptions
ii  python3-launchpadlib                          1.10.13-1                             all          Launchpad web services client library (Python 3)
systemctl --no-pager status cups*
● cups.path - CUPS Scheduler
     Loaded: loaded (/lib/systemd/system/cups.path; enabled; vendor preset: enabled)
     Active: active (running) since Mon 2021-08-02 14:32:06 CEST; 2h 46min ago
   Triggers: ● cups.service


Aug 02 14:32:06 willehard-P66088 systemd[1]: Started CUPS Scheduler.

● cups.service - CUPS Scheduler
     Loaded: loaded (/lib/systemd/system/cups.service; enabled; vendor preset: enabled)
     Active: active (running) since Mon 2021-08-02 14:32:06 CEST; 2h 46min ago
TriggeredBy: ● cups.path
             ● cups.socket
       Docs: man:cupsd(8)
   Main PID: 812 (cupsd)
      Tasks: 4 (limit: 19051)
     Memory: 72.8M
     CGroup: /system.slice/cups.service
             ├─ 812 /usr/sbin/cupsd -l
             ├─1088 /usr/lib/cups/notifier/dbus dbus://
             ├─2631 /usr/lib/cups/notifier/dbus dbus://
             └─2632 /usr/lib/cups/notifier/dbus dbus://

Aug 02 15:07:19 willehard-P66088 hp[4042]: io/hpmud/musb.c 515: invalid claim_interface 7/1/2: Device or resource busy
Aug 02 15:07:19 willehard-P66088 hp[4042]: io/hpmud/musb.c 427: Found interface conf=0, iface=0, altset=1, index=3
Aug 02 15:07:19 willehard-P66088 hp[4042]: io/hpmud/musb.c 389: Active kernel driver on interface=0 ret=0
Aug 02 15:07:19 willehard-P66088 hp[4042]: io/hpmud/musb.c 515: invalid claim_interface 7/1/4: Device or resource busy
Aug 02 15:07:19 willehard-P66088 hp[4042]: io/hpmud/musb.c 427: Found interface conf=0, iface=4, altset=0, index=9
Aug 02 15:07:19 willehard-P66088 hp[4042]: io/hpmud/musb.c 389: Active kernel driver on interface=4 ret=0
Aug 02 15:07:19 willehard-P66088 hp[4042]: io/hpmud/musb.c 515: invalid claim_interface ff/4/1: Device or resource busy
Aug 02 15:07:19 willehard-P66088 hp[4042]: io/hpmud/musb.c 427: Found interface conf=0, iface=0, altset=0, index=11
Aug 02 15:07:19 willehard-P66088 hp[4042]: io/hpmud/musb.c 389: Active kernel driver on interface=0 ret=0
Aug 02 15:07:19 willehard-P66088 hp[4042]: io/hpmud/musb.c 515: invalid claim_interface ff/cc/0: Device or resource busy

● cups-browsed.service - Make remote CUPS printers available locally
     Loaded: loaded (/lib/systemd/system/cups-browsed.service; enabled; vendor preset: enabled)
     Active: active (running) since Mon 2021-08-02 14:32:10 CEST; 2h 46min ago
   Main PID: 906 (cups-browsed)
      Tasks: 3 (limit: 19051)
     Memory: 5.4M
     CGroup: /system.slice/cups-browsed.service
             └─906 /usr/sbin/cups-browsed

Aug 02 14:32:10 willehard-P66088 systemd[1]: Started Make remote CUPS printers available locally.

● cups.socket - CUPS Scheduler
     Loaded: loaded (/lib/systemd/system/cups.socket; enabled; vendor preset: enabled)
     Active: active (running) since Mon 2021-08-02 14:32:06 CEST; 2h 46min ago
   Triggers: ● cups.service
     Listen: /run/cups/cups.sock (Stream)
     CGroup: /system.slice/cups.socket

Aug 02 14:32:06 willehard-P66088 systemd[1]: Listening on CUPS Scheduler.


lpstat -t
Zeitplandienst läuft
Keine systemvoreingestellten Ziele
Gerät für Officejet-5740: hp:/usb/Officejet_5740_series?serial=TH61M4X02V05ZF
Officejet-5740 akzeptiert Anfragen seit Mo 02 Aug 2021 16:56:47 CEST
Drucker Officejet-5740 ist im Leerlauf.  Aktiviert seit Mo 02 Aug 2021 16:56:47 CEST
lpinfo -v
network ipps
file cups-brf:/
network beh
network http
network lpd
network socket
serial serial:/dev/ttyS0?baud=115200
direct hp:/usb/Officejet_5740_series?serial=TH61M4X02V05ZF
network https
network ipp
direct hpfax:/usb/Officejet_5740_series?serial=TH61M4X02V05ZF
hp-info -i


HP Linux Imaging and Printing System (ver. 3.20.3)
Device Information Utility ver. 5.2

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.


hp:/usb/Officejet_5740_series?serial=TH61M4X02V05ZF

error: Device busy: hp:/usb/Officejet_5740_series?serial=TH61M4X02V05ZF
error: Error opening device (Device not found).'''
Device Parameters (dynamic data):
  Parameter                     Value(s)                                                  
  ----------------------------  ----------------------------------------------------------
  back-end                      hp                                                        
  cups-printers                 ['Officejet-5740']                                        
  cups-uri                      hp:/usb/Officejet_5740_series?serial=TH61M4X02V05ZF       
  dev-file                                                                                
  device-state                  -1                                                        
  device-uri                    hp:/usb/Officejet_5740_series?serial=TH61M4X02V05ZF       
  deviceid                                                                                
  error-state                   101                                                       
  fax-uri                       hpfax:/usb/Officejet_5740_series?serial=TH61M4X02V05ZF    
  host                                                                                    
  is-hp                         True                                                      
  panel                         0                                                         
  panel-line1                                                                             
  panel-line2                                                                             
  port                          1                                                         
  scan-uri                      hpaio:/usb/Officejet_5740_series?serial=TH61M4X02V05ZF    
  serial                        TH61M4X02V05ZF                                            
  status-code                   5002                                                      
  status-desc                                                                             

Model Parameters (static data):
  Parameter                     Value(s)                                                  
  ----------------------------  ----------------------------------------------------------
  align-type                    -1                                                        
  clean-type                    -1                                                        
  color-cal-type                0                                                         
  copy-type                     0                                                         
  embedded-server-type          1                                                         
  family-class                  ['CopperheadIPH']                                         
  fax-type                      6                                                         
  fw-download                   False                                                     
  icon                          psc_2300_series.png                                       
  io-mfp-mode                   1                                                         
  io-mode                       1                                                         
  io-support                    14                                                        
  job-storage                   0                                                         
  linefeed-cal-type             0                                                         
  model                         Officejet_5740_series                                     
  model-ui                      HP Officejet 5740 Series                                  
  model1                        HP Officejet 5740 e-All-in-One                            
  model2                        HP Officejet 5742 e-All-in-One                            
  model3                        HP Officejet 5745 e-All-in-One                            
  model4                        HP Officejet 5744 e-All-in-One                            
  monitor-type                  0                                                         
  panel-check-type              0                                                         
  pcard-type                    0                                                         
  plugin                        0                                                         
  plugin-reason                 0                                                         
  power-settings                0                                                         
  pq-diag-type                  0                                                         
  r-type                        0                                                         
  scan-src                      3                                                         
  scan-type                     7                                                         
  status-battery-check          0                                                         
  status-dynamic-counters       0                                                         
  status-type                   10                                                        
  support-released              True                                                      
  support-subtype               17566                                                     
  support-type                  2                                                         
  support-ver                   3.14.10                                                   
  tech-class                    ['CopperheadIPH']                                         
  tech-subclass                 ['Normal']                                                
  tech-type                     2                                                         
  usb-pid                       52497                                                     
  usb-vid                       1008                                                      
  wifi-config                   3                                                         

Status History (most recent first):
  Date/Time             Code   Status Description                        User      Job ID  
  --------------------  -----  ----------------------------------------  --------  --------
  08/02/21 17:20:58     5021   Device is busy                            willehar  0       
                                                                         d                 
  08/02/21 14:51:49     5012   Device communication error                willehar  32      
                                                                         d                 
  08/02/21 14:51:48     500    Started a print job                       willehar  32      
                                                                         d                 
  08/02/21 14:39:28     5021   Device is busy                            willehar  31      
                                                                         d                 


Done.
dpkg -l *cups* lpr* | grep ii 
ii  bluez-cups                5.53-0ubuntu3.3   amd64        Bluetooth printer driver for CUPS
ii  cups                      2.3.1-9ubuntu1.1  amd64        Common UNIX Printing System(tm) - PPD/driver support, web interface
ii  cups-browsed              1.27.4-1          amd64        OpenPrinting CUPS Filters - cups-browsed
ii  cups-bsd                  2.3.1-9ubuntu1.1  amd64        Common UNIX Printing System(tm) - BSD commands
ii  cups-client               2.3.1-9ubuntu1.1  amd64        Common UNIX Printing System(tm) - client programs (SysV)
ii  cups-common               2.3.1-9ubuntu1.1  all          Common UNIX Printing System(tm) - common files
ii  cups-core-drivers         2.3.1-9ubuntu1.1  amd64        Common UNIX Printing System(tm) - driverless printing
ii  cups-daemon               2.3.1-9ubuntu1.1  amd64        Common UNIX Printing System(tm) - daemon
ii  cups-filters              1.27.4-1          amd64        OpenPrinting CUPS Filters - Main Package
ii  cups-filters-core-drivers 1.27.4-1          amd64        OpenPrinting CUPS Filters - Driverless printing
ii  cups-ipp-utils            2.3.1-9ubuntu1.1  amd64        Common UNIX Printing System(tm) - IPP developer/admin utilities
ii  cups-pk-helper            0.2.6-1ubuntu3    amd64        PolicyKit helper to configure cups with fine-grained privileges
ii  cups-ppdc                 2.3.1-9ubuntu1.1  amd64        Common UNIX Printing System(tm) - PPD manipulation utilities
ii  cups-server-common        2.3.1-9ubuntu1.1  all          Common UNIX Printing System(tm) - server common files
ii  libcups2:amd64            2.3.1-9ubuntu1.1  amd64        Common UNIX Printing System(tm) - Core library
ii  libcupsfilters1:amd64     1.27.4-1          amd64        OpenPrinting CUPS Filters - Shared library
ii  libcupsimage2:amd64       2.3.1-9ubuntu1.1  amd64        Common UNIX Printing System(tm) - Raster image library
ii  printer-driver-hpcups     3.20.3+dfsg0-2    amd64        HP Linux Printing and Imaging - CUPS Raster driver (hpcups)
ii  python3-cups              1.9.73-3build1    amd64        Python3 bindings for CUPS
ii  python3-cupshelpers       1.5.12-0ubuntu1.1 all          Python utility modules around the CUPS printing system

dpkg -l libusb* | grep ii 
ii  libusb-0.1-4:amd64 2:0.1.12-32      amd64        userspace USB programming library
ii  libusb-1.0-0:amd64 2:1.0.23-2build1 amd64        userspace USB programming library
ii  libusbmuxd6:amd64  2.0.1-2          amd64        USB multiplexor daemon for iPhone and iPod Touch devices – library
dpkg -l | egrep hp 
ii  hplip                                         3.20.3+dfsg0-2                        amd64        HP Linux Printing and Imaging System (HPLIP)
ii  hplip-data                                    3.20.3+dfsg0-2                        all          HP Linux Printing and Imaging - data files
ii  hplip-gui                                     3.20.3+dfsg0-2                        all          HP Linux Printing and Imaging - GUI utilities (Qt-based)
ii  libhpmud0:amd64                               3.20.3+dfsg0-2                        amd64        HP Multi-Point Transport Driver (hpmud) run-time libraries
ii  libmbassador-java                             1.3.1-1                               all          feature-rich Java event bus optimized for high-throughput
ii  libsane-hpaio:amd64                           3.20.3+dfsg0-2                        amd64        HP SANE backend for multi-function peripherals
ii  printer-driver-hpcups                         3.20.3+dfsg0-2                        amd64        HP Linux Printing and Imaging - CUPS Raster driver (hpcups)
ii  printer-driver-postscript-hp                  3.20.3+dfsg0-2                        amd64        HP Printers PostScript Descriptions
ii  python3-launchpadlib                          1.10.13-1                             all          Launchpad web services client library (Python 3)
systemctl --no-pager status sane* cups* 
● cups.path - CUPS Scheduler
     Loaded: loaded (/lib/systemd/system/cups.path; enabled; vendor preset: enabled)
     Active: active (running) since Mon 2021-08-02 14:32:06 CEST; 2h 52min ago
   Triggers: ● cups.service

Aug 02 14:32:06 willehard-P66088 systemd[1]: Started CUPS Scheduler.

● cups.service - CUPS Scheduler
     Loaded: loaded (/lib/systemd/system/cups.service; enabled; vendor preset: enabled)
     Active: active (running) since Mon 2021-08-02 14:32:06 CEST; 2h 52min ago
TriggeredBy: ● cups.path
             ● cups.socket
       Docs: man:cupsd(8)
   Main PID: 812 (cupsd)
      Tasks: 4 (limit: 19051)
     Memory: 73.4M
     CGroup: /system.slice/cups.service
             ├─ 812 /usr/sbin/cupsd -l
             ├─1088 /usr/lib/cups/notifier/dbus dbus://
             ├─2631 /usr/lib/cups/notifier/dbus dbus://
             └─2632 /usr/lib/cups/notifier/dbus dbus://

Aug 02 15:07:19 willehard-P66088 hp[4042]: io/hpmud/musb.c 515: invalid claim_interface 7/1/2: Device or resource busy
Aug 02 15:07:19 willehard-P66088 hp[4042]: io/hpmud/musb.c 427: Found interface conf=0, iface=0, altset=1, index=3
Aug 02 15:07:19 willehard-P66088 hp[4042]: io/hpmud/musb.c 389: Active kernel driver on interface=0 ret=0
Aug 02 15:07:19 willehard-P66088 hp[4042]: io/hpmud/musb.c 515: invalid claim_interface 7/1/4: Device or resource busy
Aug 02 15:07:19 willehard-P66088 hp[4042]: io/hpmud/musb.c 427: Found interface conf=0, iface=4, altset=0, index=9
Aug 02 15:07:19 willehard-P66088 hp[4042]: io/hpmud/musb.c 389: Active kernel driver on interface=4 ret=0
Aug 02 15:07:19 willehard-P66088 hp[4042]: io/hpmud/musb.c 515: invalid claim_interface ff/4/1: Device or resource busy
Aug 02 15:07:19 willehard-P66088 hp[4042]: io/hpmud/musb.c 427: Found interface conf=0, iface=0, altset=0, index=11
Aug 02 15:07:19 willehard-P66088 hp[4042]: io/hpmud/musb.c 389: Active kernel driver on interface=0 ret=0
Aug 02 15:07:19 willehard-P66088 hp[4042]: io/hpmud/musb.c 515: invalid claim_interface ff/cc/0: Device or resource busy

● cups-browsed.service - Make remote CUPS printers available locally
     Loaded: loaded (/lib/systemd/system/cups-browsed.service; enabled; vendor preset: enabled)
     Active: active (running) since Mon 2021-08-02 14:32:10 CEST; 2h 52min ago
   Main PID: 906 (cups-browsed)
      Tasks: 3 (limit: 19051)
     Memory: 5.4M
     CGroup: /system.slice/cups-browsed.service
             └─906 /usr/sbin/cups-browsed

Aug 02 14:32:10 willehard-P66088 systemd[1]: Started Make remote CUPS printers available locally.

● cups.socket - CUPS Scheduler
     Loaded: loaded (/lib/systemd/system/cups.socket; enabled; vendor preset: enabled)
     Active: active (running) since Mon 2021-08-02 14:32:06 CEST; 2h 52min ago
   Triggers: ● cups.service
     Listen: /run/cups/cups.sock (Stream)
     CGroup: /system.slice/cups.socket

Aug 02 14:32:06 willehard-P66088 systemd[1]: Listening on CUPS Scheduler.
uname -rm 
5.8.0-63-generic x86_64
lsusb 
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse
Bus 001 Device 010: ID 03f0:cd11 HP, Inc Officejet 5740 series
Bus 001 Device 004: ID 058f:6366 Alcor Micro Corp. Multi Flash Reader
Bus 001 Device 003: ID 1a81:2014 Holtek Semiconductor, Inc. USB Keyboard
Bus 001 Device 002: ID 1397:0507 BEHRINGER International GmbH UMC202HD 192k
Bus 001 Device 006: ID 8087:0029 Intel Corp. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
dmesg | grep printer 
[  162.581624] usblp 1-8:1.1: usblp1: USB Bidirectional printer dev 7 if 1 alt 0 proto 2 vid 0x03F0 pid 0xCD11
[  162.582803] usblp 1-8:1.3: usblp2: USB Bidirectional printer dev 7 if 3 alt 0 proto 2 vid 0x03F0 pid 0xCD11
[ 1230.740874] usblp 1-8:1.1: usblp1: USB Bidirectional printer dev 8 if 1 alt 0 proto 2 vid 0x03F0 pid 0xCD11
[ 1230.741962] usblp 1-8:1.3: usblp2: USB Bidirectional printer dev 8 if 3 alt 0 proto 2 vid 0x03F0 pid 0xCD11
[ 2801.450419] usblp 1-8:1.1: usblp1: USB Bidirectional printer dev 9 if 1 alt 0 proto 2 vid 0x03F0 pid 0xCD11
[ 2801.452290] usblp 1-8:1.3: usblp2: USB Bidirectional printer dev 9 if 3 alt 0 proto 2 vid 0x03F0 pid 0xCD11
[ 8662.007218] usblp 1-8:1.1: usblp1: USB Bidirectional printer dev 10 if 1 alt 0 proto 2 vid 0x03F0 pid 0xCD11
[ 8662.009460] usblp 1-8:1.3: usblp2: USB Bidirectional printer dev 10 if 3 alt 0 proto 2 vid 0x03F0 pid 0xCD11
id 
uid=1000(willehard) gid=1000(willehard) Gruppen=1000(willehard),4(adm),24(cdrom),27(sudo),30(dip),46(plugdev),120(lpadmin),131(lxd),132(sambashare)

ls -l /etc/cups/ppd/* 
-rw-r----- 1 root lp 37612 Aug  2 16:56 /etc/cups/ppd/Officejet-5740.ppd

Bearbeitet von Vej:

Bitte verwende in Zukunft Codeblöcke, um die Übersicht im Forum zu verbessern!

von.wert

Anmeldungsdatum:
23. Dezember 2020

Beiträge: 11939

Es ist ja nicht so, daß ich was von Codeblock der Erfaßbarkeit wegen gesagt hätte...

Führe in einem Terminal über copy & paste aus

1
sudo apt purge ippusbxd

und reboote!

Antworten |