Hallo, ich versuche vergeblich, den HP Scanjet 3970 über USB an mein System Ubuntu 16.04 anzuschliessen. die HPLIB Version 3.16.3 konnte ich installieren. Versuche ich das Gerät anzuschliessen erhalte ich die Meldung: "No devices found." Verschiedene USB-Ports (2.0) habe ich versucht, überall die gleiche Meldung. SANE ist auch installiert. Dort wird mir in einer Übersicht angezeigt, dass dieses Gerät immer noch unterstützt wird. Ich bitte um einen Tipp, wie ich das problem lösen kann. Vielen Dank. Michael P.
Scanner HP 3970 wird nicht gefunden
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Erkennt denn [:XSane xsane] den Scanner? |
(Themenstarter)
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Nein, ich habe Xsane installiert, Meldung: keine Geräte erreichbar. Über "Hilfe" bekam ich die Adresse hplipopensuse.com/mode/375. Hier habe ich die neuere Version: HPLIP 3.18.3 installiert. Gut geführtes Installationsmenü, entfernte auch die vorherige ältere Version: 3.16.3. Aber auch hier über HP Settings: No devices found - Searching....(bus=usb,search=(none)desc=0) |
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hplip wird auch nicht funktionieren, da der Scanner dort nicht unter "Supported Devices" gelistet ist: https://developers.hp.com/hp-linux-imaging-and-printing/supported_devices/index. man sane-hp3900 ... The sane-hp3900 library implements a SANE (Scanner Access Now Easy) backend that provides access at least to the following USB flatbed scanners: Model: Chipset: ------ -------- HP ScanJet 3800 RTS8822BL-03A HP ScanJet 3970 RTS8822L-01H HP ScanJet 4070 Photosmart RTS8822L-01H HP ScanJet 4370 RTS8822L-02A HP ScanJet G2710 RTS8822BL-03A HP ScanJet G3010 RTS8822L-02A HP ScanJet G3110 RTS8822L-02A UMAX Astra 4900/4950 RTS8822L-01H * BenQ 5550 RTS8823L-01E * More details can be found on the hp3900 backend homepage http://source‐ forge.net/projects/hp3900-series/. ... Ohne wirklich Ahnung zu haben 😉 , vielleicht hilft sane-find-scanner im Terminal weiter. |
(Themenstarter)
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Hab ich gerade versucht und bekomme diese Rückmeldung, ich krieg noch 'n paar graue Haare mehr... michai@Silentmaxx:~$ sane-find-scanner # sane-find-scanner will now attempt to detect your scanner. If the # result is different from what you expected, first make sure your # scanner is powered up and properly connected to your computer. # No SCSI scanners found. If you expected something different, make sure that # you have loaded a kernel SCSI driver for your SCSI adapter. could not open USB device 0x1a40/0x0101 at 002:007: Access denied (insufficient permissions) could not open USB device 0x8087/0x0024 at 002:002: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0002 at 002:001: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0003 at 006:001: Access denied (insufficient permissions) could not open USB device 0x046d/0xc077 at 005:005: Access denied (insufficient permissions) could not open USB device 0x046d/0xc30e at 005:004: Access denied (insufficient permissions) could not open USB device 0x1058/0x1100 at 005:003: Access denied (insufficient permissions) could not open USB device 0x2109/0x0811 at 005:002: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0002 at 005:001: Access denied (insufficient permissions) could not open USB device 0x8087/0x0024 at 001:002: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0002 at 001:001: Access denied (insufficient permissions) could not open USB device 0x1058/0x10b8 at 004:002: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0003 at 004:001: Access denied (insufficient permissions) could not open USB device 0x1058/0x1110 at 003:003: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0002 at 003:001: Access denied (insufficient permissions) # No USB scanners found. If you expected something different, make sure that # you have loaded a kernel driver for your USB host controller and have setup # the USB system correctly. See man sane-usb for details. # Not checking for parallel port scanners. # Most Scanners connected to the parallel port or other proprietary ports # can't be detected by this program. # You may want to run this program as root to find all devices. Once you # found the scanner devices, be sure to adjust access permissions as # necessary. michai@Silentmaxx: |
(Themenstarter)
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..tschuldigung, jetzt die bessere Übersicht : - $ sane-find-scanner # sane-find-scanner will now attempt to detect your scanner. If the # result is different from what you expected, first make sure your # scanner is powered up and properly connected to your computer. # No SCSI scanners found. If you expected something different, make sure that # you have loaded a kernel SCSI driver for your SCSI adapter. could not open USB device 0x1a40/0x0101 at 002:007: Access denied (insufficient permissions) could not open USB device 0x8087/0x0024 at 002:002: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0002 at 002:001: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0003 at 006:001: Access denied (insufficient permissions) could not open USB device 0x046d/0xc077 at 005:005: Access denied (insufficient permissions) could not open USB device 0x046d/0xc30e at 005:004: Access denied (insufficient permissions) could not open USB device 0x1058/0x1100 at 005:003: Access denied (insufficient permissions) could not open USB device 0x2109/0x0811 at 005:002: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0002 at 005:001: Access denied (insufficient permissions) could not open USB device 0x8087/0x0024 at 001:002: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0002 at 001:001: Access denied (insufficient permissions) could not open USB device 0x1058/0x10b8 at 004:002: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0003 at 004:001: Access denied (insufficient permissions) could not open USB device 0x1058/0x1110 at 003:003: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0002 at 003:001: Access denied (insufficient permissions) # No USB scanners found. If you expected something different, make sure that # you have loaded a kernel driver for your USB host controller and have setup # the USB system correctly. See man sane-usb for details. # Not checking for parallel port scanners. # Most Scanners connected to the parallel port or other proprietary ports # can't be detected by this program. # You may want to run this program as root to find all devices. Once you # found the scanner devices, be sure to adjust access permissions as # necessary. }}} |
(Themenstarter)
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sorry, ich bekomme die Darsstellung im Fenster (noch) nicht hin..... |
(Themenstarter)
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$ sane-find-scanner # sane-find-scanner will now attempt to detect your scanner. If the # result is different from what you expected, first make sure your # scanner is powered up and properly connected to your computer. # No SCSI scanners found. If you expected something different, make sure that # you have loaded a kernel SCSI driver for your SCSI adapter. could not open USB device 0x1a40/0x0101 at 002:007: Access denied (insufficient permissions) could not open USB device 0x8087/0x0024 at 002:002: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0002 at 002:001: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0003 at 006:001: Access denied (insufficient permissions) could not open USB device 0x046d/0xc077 at 005:005: Access denied (insufficient permissions) could not open USB device 0x046d/0xc30e at 005:004: Access denied (insufficient permissions) could not open USB device 0x1058/0x1100 at 005:003: Access denied (insufficient permissions) could not open USB device 0x2109/0x0811 at 005:002: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0002 at 005:001: Access denied (insufficient permissions) could not open USB device 0x8087/0x0024 at 001:002: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0002 at 001:001: Access denied (insufficient permissions) could not open USB device 0x1058/0x10b8 at 004:002: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0003 at 004:001: Access denied (insufficient permissions) could not open USB device 0x1058/0x1110 at 003:003: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0002 at 003:001: Access denied (insufficient permissions) # No USB scanners found. If you expected something different, make sure that # you have loaded a kernel driver for your USB host controller and have setup # the USB system correctly. See man sane-usb for details. # Not checking for parallel port scanners. # Most Scanners connected to the parallel port or other proprietary ports # can't be detected by this program. # You may want to run this program as root to find all devices. Once you # found the scanner devices, be sure to adjust access permissions as # necessary. |
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"insufficient permissions", dann eben sudo sane-find-scanner |
(Themenstarter)
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habe ich gerade probiert und erhielt folgende "Antwort": $ sudo sane-find-scanner [sudo] Passwort für michai: # sane-find-scanner will now attempt to detect your scanner. If the # result is different from what you expected, first make sure your # scanner is powered up and properly connected to your computer. # No SCSI scanners found. If you expected something different, make sure that # you have loaded a kernel SCSI driver for your SCSI adapter. could not fetch string descriptor: Pipe error could not fetch string descriptor: Pipe error could not fetch string descriptor: Pipe error could not fetch string descriptor: Pipe error # No USB scanners found. If you expected something different, make sure that # you have loaded a kernel driver for your USB host controller and have setup # the USB system correctly. See man sane-usb for details. # Not checking for parallel port scanners. # Most Scanners connected to the parallel port or other proprietary ports # can't be detected by this program. |
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Unschön. Angeschlossen und eingeschaltet ist er aber 😉 ? Du könntest noch mit lsusb nachgucken, ob der Scanner generell am USB-Port erkannt wird. |
(Themenstarter)
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Angeschlossen und eingeschaltet - bevor ich den Rechner neu gestartet habe..... lsusb Bus 002 Device 007: ID 1a40:0101 Terminus Technology Inc. Hub Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 005 Device 005: ID 046d:c077 Logitech, Inc. M105 Optical Mouse Bus 005 Device 004: ID 046d:c30e Logitech, Inc. UltraX Keyboard (Y-BL49) Bus 005 Device 003: ID 1058:1100 Western Digital Technologies, Inc. My Book Essential Edition 2.0 (WDH1U) Bus 005 Device 002: ID 2109:0811 VIA Labs, Inc. Hub Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 002: ID 1058:10b8 Western Digital Technologies, Inc. Elements Portable (WDBU6Y, WDBUZG) Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 003: ID 1058:1110 Western Digital Technologies, Inc. My Book Essential (WDBAAF), My Book for Mac (WDBAAG) Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
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Einen Scanner sehe ich da aber nicht! Weder von der Beschreibung her, noch von der ID, laut hp3900.conf in /etc/sane.d sollte die "0x03f0:0x2305" sein. Wenn es mein Scanner wäre, würde ich noch verschiedene USB-Ports am Rechner ausprobieren und mal ein anderes USB-Kabel. Falls das alles nichts bringt, fällt mir leider auch nichts mehr ein... |
(Themenstarter)
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Ich hatte div. Kabel schon versucht und natürlich auch andere USB-Ports verwendet. Leider ohne Erfolg. Ich werde jetzt - - morgen - - die HP-Software rausschmeissen und es nur mit XSANE versuchen, irgendwo hatte ich gelesen, dass die 2 sich untereinander nicht vertragen. Vielen Dank für die Hilfe - Bye! Miguel |