Hallo zusammen,
ich bin schon länger im Forum angemeldet, habe aber einige Jahre nicht mehr mit Ubuntu gearbeitet und möchte das jetzt wieder ändern. Allerdings bin ich eher Anwender und bisher noch nie richtig tief in die Ubuntu-Materie eingestiegen. Jetzt habe ich ein Problem, bei dem ich hoffe, Ihr könnt mir dabei helfen.
ich habe einen HP Color LaserJet Pro MFP M183fw installiert. Dieser ist über W-Lan angebunden.
Anfangs funktionierte er nicht. Dann habe ich über die Druckereinrichtung von Ubuntu ein ähnliches Gerät ausgewählt und es hat funktioniert. Dann habe ich vermutlich den Fehler begangen und versucht, noch mal über die HP Homepage einen Treiber für mein Gerät zu finden. Dort habe ich dann HPLIP gefunden und nach den Angaben auf der Homepage installiert.
Der Drucker funktioniert auch aber ich bekomme jetzt immer eine Fehlermeldung wie im Titel beschrieben. Zusätzlich steht da noch: "Unable to start, exiting." Diese Fehlermeldung erscheint kurz nach dem Start und dann immer mal wieder, ohne dass ich sie bewusst provozieren könnte.
Es wäre toll, wenn Ihr mir weiterhelfen könntet. Unten habe ich die Angaben wie in den Forenregeln gewünscht als Codeblock eingefügt.
Außerdem habe ich die Ergebnisse des HP-Check als zweiten Codeblock eingefügt.
Beste Grüße und noch einen schönen Sonntag! Tobias
tobias@tobias-Vostro-3559:~$ vergrößern vergrößern: Befehl nicht gefunden. tobias@tobias-Vostro-3559:~$ tobias@tobias-Vostro-3559:~$ dpkg -l *cups* lpr* | grep ii ii bluez-cups 5.48-0ubuntu3.4 amd64 Bluetooth printer driver for CUPS ii cups 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - PPD/driver support, web interface ii cups-browsed 1.20.2-0ubuntu3.1 amd64 OpenPrinting CUPS Filters - cups-browsed ii cups-bsd 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - BSD commands ii cups-client 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - client programs (SysV) ii cups-common 2.2.7-1ubuntu2.7 all Common UNIX Printing System(tm) - common files ii cups-core-drivers 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - driverless printing ii cups-daemon 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - daemon ii cups-filters 1.20.2-0ubuntu3.1 amd64 OpenPrinting CUPS Filters - Main Package ii cups-filters-core-drivers 1.20.2-0ubuntu3.1 amd64 OpenPrinting CUPS Filters - Driverless printing ii cups-ipp-utils 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - IPP developer/admin utilities ii cups-pk-helper 0.2.6-1ubuntu1.2 amd64 PolicyKit helper to configure cups with fine-grained privileges ii cups-ppdc 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - PPD manipulation utilities ii cups-server-common 2.2.7-1ubuntu2.7 all Common UNIX Printing System(tm) - server common files ii libcups2:amd64 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - Core library ii libcups2-dev:amd64 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - Development files CUPS library ii libcupscgi1:amd64 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - CGI library ii libcupsfilters-dev:amd64 1.20.2-0ubuntu3.1 amd64 OpenPrinting CUPS Filters - Development files for the library ii libcupsfilters1:amd64 1.20.2-0ubuntu3.1 amd64 OpenPrinting CUPS Filters - Shared library ii libcupsimage2:amd64 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - Raster image library ii libcupsimage2-dev:amd64 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - Development files CUPS image library ii libcupsmime1:amd64 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - MIME library ii libcupsppdc1:amd64 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - PPD manipulation library ii printer-driver-hpcups 3.17.10+repack0-5 amd64 HP Linux Printing and Imaging - CUPS Raster driver (hpcups) ii python3-cups 1.9.73-2 amd64 Python3 bindings for CUPS ii python3-cupshelpers 1.5.11-1ubuntu2 all Python utility modules around the CUPS printing system tobias@tobias-Vostro-3559:~$ dpkg -l libusb* | grep ii ii libusb-0.1-4:amd64 2:0.1.12-31 amd64 userspace USB programming library ii libusb-1.0-0:amd64 2:1.0.21-2 amd64 userspace USB programming library ii libusb-1.0-0-dev:amd64 2:1.0.21-2 amd64 userspace USB programming library development files ii libusb-1.0-doc 2:1.0.21-2 all documentation for userspace USB programming ii libusbmuxd4:amd64 1.1.0~git20171206.c724e70f-0.1 amd64 USB multiplexor daemon for iPhone and iPod Touch devices - library tobias@tobias-Vostro-3559:~$ dpkg -l | egrep Brother ii printer-driver-brlaser 4-1 amd64 printer driver for (some) Brother laser printers ii printer-driver-ptouch 1.4.2-3 amd64 printer driver Brother P-touch label printers tobias@tobias-Vostro-3559:~$ dpkg -l | egrep hp ii hplip 3.17.10+repack0-5 amd64 HP Linux Printing and Imaging System (HPLIP) ii hplip-data 3.17.10+repack0-5 all HP Linux Printing and Imaging - data files ii libhpmud0:amd64 3.17.10+repack0-5 amd64 HP Multi-Point Transport Driver (hpmud) run-time libraries ii libsane-hpaio:amd64 3.17.10+repack0-5 amd64 HP SANE backend for multi-function peripherals ii printer-driver-hpcups 3.17.10+repack0-5 amd64 HP Linux Printing and Imaging - CUPS Raster driver (hpcups) ii printer-driver-postscript-hp 3.17.10+repack0-5 all HP Printers PostScript Descriptions ii python3-launchpadlib 1.10.6-1 all Launchpad web services client library (Python 3) tobias@tobias-Vostro-3559:~$ dpkg -l | egrep 'iscan*|esci-*|epson' tobias@tobias-Vostro-3559:~$ dpkg -l | egrep 'scangear*|cnij*' tobias@tobias-Vostro-3559:~$ systemctl --no-pager status cups* ● cups.path - CUPS Scheduler Loaded: loaded (/lib/systemd/system/cups.path; enabled; vendor preset: enabled) Active: active (running) since Sun 2020-04-26 10:01:14 CEST; 50min ago Apr 26 10:01:14 tobias-Vostro-3559 systemd[1]: Started CUPS Scheduler. ● cups-browsed.service - Make remote CUPS printers available locally Loaded: loaded (/lib/systemd/system/cups-browsed.service; enabled; vendor preset: enabled) Active: active (running) since Sun 2020-04-26 10:01:15 CEST; 50min ago Main PID: 717 (cups-browsed) Tasks: 3 (limit: 4915) CGroup: /system.slice/cups-browsed.service └─717 /usr/sbin/cups-browsed Apr 26 10:01:15 tobias-Vostro-3559 systemd[1]: Started Make remote CUPS prin…ly. ● cups.socket - CUPS Scheduler Loaded: loaded (/lib/systemd/system/cups.socket; enabled; vendor preset: enabled) Active: active (running) since Sun 2020-04-26 10:01:14 CEST; 50min ago Listen: /run/cups/cups.sock (Stream) CGroup: /system.slice/cups.socket Failed to dump process list, ignoring: No such file or directory Apr 26 10:01:14 tobias-Vostro-3559 systemd[1]: Listening on CUPS Scheduler. ● cups.service - CUPS Scheduler Loaded: loaded (/lib/systemd/system/cups.service; enabled; vendor preset: enabled) Active: active (running) since Sun 2020-04-26 10:01:14 CEST; 50min ago Docs: man:cupsd(8) Main PID: 620 (cupsd) Tasks: 4 (limit: 4915) CGroup: /system.slice/cups.service ├─ 620 /usr/sbin/cupsd -l ├─ 726 /usr/lib/cups/notifier/dbus dbus:// ├─2333 /usr/lib/cups/notifier/dbus dbus:// └─2334 /usr/lib/cups/notifier/dbus dbus:// Apr 26 10:01:14 tobias-Vostro-3559 systemd[1]: Started CUPS Scheduler. Hint: Some lines were ellipsized, use -l to show in full. tobias@tobias-Vostro-3559:~$ lpstat -t Zeitplandienst läuft Keine systemvoreingestellten Ziele Gerät für HP_Color_LaserJet_MFP_M183fw_E9F569_: ipps://NPIE9F569.local:631/ipp/print HP_Color_LaserJet_MFP_M183fw_E9F569_ akzeptiert anfragen seit So 26 Apr 2020 10:02:28 CEST Drucker HP_Color_LaserJet_MFP_M183fw_E9F569_ ist im Leerlauf. Aktiviert seit So 26 Apr 2020 10:02:28 CEST tobias@tobias-Vostro-3559:~$ lpinfo -v file cups-brf:/ direct hp network beh network ipps network http network socket network lpd network ipp network https direct hpfax network dnssd://HP%20Color%20LaserJet%20MFP%20M183fw%20(E9F569)._ipp._tcp.local/?uuid=564e4334-4630-3035-3132-040e3ce9f569 network socket://192.168.0.204 network ipp://NPIE9F569.local:631/ipp/print tobias@tobias-Vostro-3559:~$ hp-info -i HP Linux Imaging and Printing System (ver. 3.20.3) Device Information Utility ver. 5.2 Copyright (c) 2001-18 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. error: No device found that support this feature. tobias@tobias-Vostro-3559:~$ uname -rm 5.3.0-46-generic x86_64 tobias@tobias-Vostro-3559:~$ lsusb Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 8087:07dc Intel Corp. Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 002: ID 0c45:6710 Microdia Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub tobias@tobias-Vostro-3559:~$ lsusb Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 8087:07dc Intel Corp. Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 002: ID 0c45:6710 Microdia Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub tobias@tobias-Vostro-3559:~$ ls -l /etc/cups/ppd/* -rw-r----- 1 root lp 13837 Apr 26 10:02 /etc/cups/ppd/HP_Color_LaserJet_MFP_M183fw_E9F569_.ppd tobias@tobias-Vostro-3559:~$ ^C tobias@tobias-Vostro-3559:~$ ^C tobias@tobias-Vostro-3559:~$
HP Check:
tobias@tobias-Vostro-3559:~$ hp-check Saving output in log file: /home/tobias/hp-check.log HP Linux Imaging and Printing System (ver. 3.20.3) Dependency/Version Check Utility ver. 15.1 Copyright (c) 2001-18 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Note: hp-check can be run in three modes: 1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP. 2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run. 3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies). Check types: a. EXTERNALDEP - External Dependencies b. GENERALDEP - General Dependencies (required both at compile and run time) c. COMPILEDEP - Compile time Dependencies d. [All are run-time checks] PYEXT SCANCONF QUEUES PERMISSION Status Types: OK MISSING - Missing Dependency or Permission or Plug-in INCOMPAT - Incompatible dependency-version or Plugin-version -Gtk-Message: 11:11:19.849: Failed to load module "canberra-gtk-module" --------------- | SYSTEM INFO | --------------- Kernel: 5.3.0-46-generic #38~18.04.1-Ubuntu SMP Tue Mar 31 04:17:56 UTC 2020 GNU/Linux Host: tobias-Vostro-3559 Proc: 5.3.0-46-generic #38~18.04.1-Ubuntu SMP Tue Mar 31 04:17:56 UTC 2020 GNU/Linux Distribution: 12 18.04 Bitness: 64 bit ----------------------- | HPLIP CONFIGURATION | ----------------------- HPLIP-Version: HPLIP 3.20.3 HPLIP-Home: /usr/share/hplip HPLIP-Installation: Auto installation is supported for ubuntu distro 18.04 version Current contents of '/etc/hp/hplip.conf' file: # hplip.conf. Generated from hplip.conf.in by configure. [hplip] version=3.20.3 [dirs] home=/usr/share/hplip run=/var/run ppd=/usr/share/ppd/HP ppdbase=/usr/share/ppd doc=/usr/share/doc/hplip-3.20.3 html=/usr/share/doc/hplip-3.20.3 icon=/usr/share/applications cupsbackend=/usr/lib/cups/backend cupsfilter=/usr/lib/cups/filter drv=/usr/share/cups/drv/hp bin=/usr/bin apparmor=/etc/apparmor.d # Following values are determined at configure time and cannot be changed. [configure] network-build=yes libusb01-build=no pp-build=no gui-build=yes scanner-build=yes fax-build=yes dbus-build=yes cups11-build=no doc-build=yes shadow-build=no hpijs-install=no foomatic-drv-install=no foomatic-ppd-install=no foomatic-rip-hplip-install=no hpcups-install=yes cups-drv-install=yes cups-ppd-install=no internal-tag=3.20.3 restricted-build=no ui-toolkit=qt4 qt3=no qt4=yes qt5=no policy-kit=no lite-build=no udev_sysfs_rules=no hpcups-only-build=no hpijs-only-build=no apparmor_build=yes class-driver=no Current contents of '/var/lib/hp/hplip.state' file: Plugins are not installed. Could not access file: No such file or directory Current contents of '~/.hplip/hplip.conf' file: [upgrade] notify_upgrade = true last_upgraded_time = 1587723238 pending_upgrade_time = 0 latest_available_version = 3.17.10 [installation] date_time = 04/26/20 11:11:20 version = 3.20.3 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment> ------------------------- | External Dependencies | ------------------------- cups CUPS - Common Unix Printing System REQUIRED 1.1 2.2.7 OK 'CUPS Scheduler is running' gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.26 OK - Gtk-Message: 11:11:21.841: Failed to load module "canberra-gtk-module" Gtk-Message: 11:11:21.862: Failed to load module "canberra-gtk-module" xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK - scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.27 OK - dbus DBus - Message bus system REQUIRED - 1.12.2 OK - policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK - network network -wget OPTIONAL - 1.19.4 OK - avahi-utils avahi-utils OPTIONAL - 0.7 OK - ------------------------ | General Dependencies | ------------------------ libjpeg libjpeg - JPEG library REQUIRED - - OK - cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.2.7 OK - cups-image CUPS image - CUPS image development files REQUIRED - 2.2.7 OK - libpthread libpthread - POSIX threads library REQUIRED - b'2.27' OK - libusb libusb - USB library REQUIRED - 1.0 OK - sane SANE - Scanning library REQUIRED - - OK - sane-devel SANE - Scanning library development files REQUIRED - - OK - libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK - libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK - python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.6.9 OK - python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK - python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 4.12.1 OK - python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.12.1 OK - python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.6 OK - python3-xml Python XML libraries REQUIRED - 2.2.5 OK - python3-devel Python devel - Python development files REQUIRED 2.2 3.6.9 OK - python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 7.1.1 OK - python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.4.0 OK - -------------- | COMPILEDEP | -------------- libtool libtool - Library building support services REQUIRED - 2.4.6 OK - gcc gcc - GNU Project C and C++ Compiler REQUIRED - 7.5.0 OK - make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK - --------------------- | Python Extentions | --------------------- cupsext CUPS-Extension REQUIRED - 3.20.3 OK - hpmudext IO-Extension REQUIRED - 3.20.3 OK - ---------------------- | Scan Configuration | ---------------------- hpaio HPLIP-SANE-Backend REQUIRED - 3.20.3 OK 'hpaio found in /etc/sane.d/dll.conf' scanext Scan-SANE-Extension REQUIRED - 3.20.3 OK - ------------------------------ | DISCOVERED SCANNER DEVICES | ------------------------------ device `hpaio:/net/hp_colorlaserjet_mfp_m182-m185?ip=192.168.0.204&queue=false' is a Hewlett-Packard hp_colorlaserjet_mfp_m182-m185 all-in-one -------------------------- | DISCOVERED USB DEVICES | -------------------------- No devices found. --------------------------------- | INSTALLED CUPS PRINTER QUEUES | --------------------------------- HP_Color_LaserJet_MFP_M183fw_E9F569_ ------------------------------------ Type: Unknown Device URI: ipps://NPIE9F569.local:631/ipp/print PPD: /etc/cups/ppd/HP_Color_LaserJet_MFP_M183fw_E9F569_.ppd warning: Failed to read /etc/cups/ppd/HP_Color_LaserJet_MFP_M183fw_E9F569_.ppd ppd file PPD Description: Printer status: Drucker HP_Color_LaserJet_MFP_M183fw_E9F569_ ist im Leerlauf. Aktiviert seit So 26 Apr 2020 10:02:28 CEST warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices. -------------- | PERMISSION | -------------- ----------- | SUMMARY | ----------- Missing Required Dependencies ----------------------------- None Missing Optional Dependencies ----------------------------- None Total Errors: 0 Total Warnings: 1 Done. tobias@tobias-Vostro-3559:~$