ubuntuusers.de

Hallo zusammen

ich habe meinen Laptop neu machen müssen.

Ubuntu Mate 18.04.xx installiert, HPLIP 3.19.12 installiert. Test ... beide Drucker drucken, Scanner funktioniert. do-release-upgrade aufgespielt ... beide Drucker drucken, Verbindung zum Scanner (HP M477fdw) nicht mehr möglich.

Meldung von xsane : "Fehler beim Öffnen des Geräts 'hpaio:/net/hp_color_laserjet_mfp_m477fdw?ip=192.168.1.204&queue=false': Fehler während Geräte I/O."

Die frage nach dem verändern der hplip-config habe ich bei upgrade verneint.

Kann jemand helfen ????

Gruß Jochen

Mache doch mal einen Reinstall von HPLIP und konfiguriere zur Not deinen Scanner da neu. PS: Du kannst gleich auf 19.10 aktualisieren, 19.04 läuft in wenigen Tagen aus.

guten Morgen

DJKUhpisse schrieb:

Mache doch mal einen Reinstall von HPLIP und konfiguriere zur Not deinen Scanner da neu.

unistall.py ??? ist erledigt aber unter Drucker sind die die Drucker noch eingetragen.

PS: Du kannst gleich auf 19.10 aktualisieren, 19.04 läuft in wenigen Tagen aus.

komisch ... unter 'do-release-upgrade' hat er heute morgen nicht das 19.04 gemacht

Zeige Bitte

lsb_release -a

im ▶ Codeblock ◀

RamSpeicher schrieb:

Zeige Bitte

lsb_release -a

jochen@jochen-tuxedo:~$ lsb_release -a
No LSB modules are available.
Distributor ID:	Ubuntu
Description:	Ubuntu 19.04
Release:	19.04
Codename:	disco
jochen@jochen-tuxedo:~$

RamSpeicher schrieb:

Zeige Bitte

lsb_release -a

So ... Rechner formatiert

jochen@jochen-tuxedo:~$ lsb_release -a
No LSB modules are available.
Distributor ID:	Ubuntu
Description:	Ubuntu 19.10
Release:	19.10
Codename:	eoan
jochen@jochen-tuxedo:~$ 

kann ich gleich HPLIP drauf machen oder wie fage ich jetzt am dümmsten an?

gruß Jochen

Zeige mal bitte

dpkg -l | egrep HP

und

hp-check -r

hallo

Kellerkind_2009 schrieb:

Zeige mal bitte

dpkg -l | egrep HP

und

hp-check -r

hier

jochen@jochen-tuxedo:~$ dpkg -l | egrep HP
ii  hplip                                 3.19.6+dfsg0-1ubuntu1                  amd64        HP Linux Printing and Imaging System (HPLIP)
ii  hplip-data                            3.19.6+dfsg0-1ubuntu1                  all          HP Linux Printing and Imaging - data files
ii  libhpmud0:amd64                       3.19.6+dfsg0-1ubuntu1                  amd64        HP Multi-Point Transport Driver (hpmud) run-time libraries
ii  libsane-hpaio:amd64                   3.19.6+dfsg0-1ubuntu1                  amd64        HP SANE backend for multi-function peripherals
ii  printer-driver-hpcups                 3.19.6+dfsg0-1ubuntu1                  amd64        HP Linux Printing and Imaging - CUPS Raster driver (hpcups)
ii  printer-driver-pnm2ppa                1.13+nondbs-0ubuntu6                   amd64        printer driver for HP-GDI printers
ii  printer-driver-postscript-hp          3.19.6+dfsg0-1ubuntu1                  amd64        HP Printers PostScript Descriptions
ii  printer-driver-pxljr                  1.4+repack0-5                          amd64        printer driver for HP Color LaserJet 35xx/36xx
jochen@jochen-tuxedo:~$ 

jochen@jochen-tuxedo:~$ hp-check -r
Saving output in log file: /home/jochen/hp-check.log

HP Linux Imaging and Printing System (ver. 3.19.6)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper 
dependencies are installed to successfully compile HPLIP.                                                                                            
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied   
tarball has the proper dependencies installed to successfully run.                                                                                   
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time          
dependencies).                                                                                                                                       

Check types:                                                                                                                                         
a. EXTERNALDEP - External Dependencies                                                                                                               
b. GENERALDEP - General Dependencies (required both at compile and run time)                                                                         
c. COMPILEDEP - Compile time Dependencies                                                                                                            
d. [All are run-time checks]                                                                                                                         
PYEXT SCANCONF QUEUES PERMISSION                                                                                                                     

Status Types:
    OK
    MISSING       - Missing Dependency or Permission or Plug-in
    INCOMPAT      - Incompatible dependency-version or Plugin-version

warning: ubuntu-19.10 version is not supported. Using ubuntu-19.04 versions dependencies to verify and install...

---------------
| SYSTEM INFO |
---------------

 Kernel: 5.3.0-26-generic #28-Ubuntu SMP Wed Dec 18 05:37:46 UTC 2019 GNU/Linux
 Host: jochen-tuxedo
 Proc: 5.3.0-26-generic #28-Ubuntu SMP Wed Dec 18 05:37:46 UTC 2019 GNU/Linux
 Distribution: ubuntu 19.10
 Bitness: 64 bit


-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.19.6
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for ubuntu distro  19.10 version 

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf.  Generated from hplip.conf.in by configure.

[hplip]
version=3.19.6

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.19.6
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no


Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory

Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 01/18/20 20:55:36
version = 3.19.6


 <Package-name>        <Package-Desc>      <Required/Optional> <Min-Version> <Installed-Version> <Status>   <Comment>

-------------------------
| External Dependencies |
-------------------------

 error: cups          CUPS - Common Unix Printing System                           REQUIRED        1.1             -               INCOMPAT   'CUPS may not be installed or not running'
 gs                   GhostScript - PostScript and PDF language interpreter and previewer REQUIRED        7.05            9.27            OK         -
 error: xsane         xsane - Graphical scanner frontend for SANE                  OPTIONAL        0.9             -               MISSING    'xsane needs to be installed'
 scanimage            scanimage - Shell scanning program                           OPTIONAL        1.0             1.0.27          OK         -
 error: dbus          DBus - Message bus system                                    REQUIRED        -               1.12.14         MISSING    'DBUS may not be installed or not running'
 policykit            PolicyKit - Administrative policy framework                  OPTIONAL        -               0.105           OK         -
 network              network -wget                                                OPTIONAL        -               1.20.3          OK         -
 avahi-utils          avahi-utils                                                  OPTIONAL        -               0.7             OK         -

------------------------
| General Dependencies |
------------------------

 error: libjpeg       libjpeg - JPEG library                                       REQUIRED        -               -               MISSING    'libjpeg needs to be installed'
 error: cups-devel    CUPS devel- Common Unix Printing System development files    REQUIRED        -               -               MISSING    'cups-devel needs to be installed'
 error: cups-image    CUPS image - CUPS image development files                    REQUIRED        -               -               MISSING    'cups-image needs to be installed'
 libpthread           libpthread - POSIX threads library                           REQUIRED        -               b'2.30'         OK         -
 error: libusb        libusb - USB library                                         REQUIRED        -               1.0             MISSING    'libusb needs to be installed'
 sane                 SANE - Scanning library                                      REQUIRED        -               -               OK         -
 error: sane-devel    SANE - Scanning library development files                    REQUIRED        -               -               MISSING    'sane-devel needs to be installed'
 error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED        5.0.9           -               MISSING    'libnetsnmp-devel needs to be installed'
 error: libcrypto     libcrypto - OpenSSL cryptographic library                    REQUIRED        -               1.1.1           MISSING    'libcrypto needs to be installed'
 python3X             Python 2.2 or greater - Python programming language          REQUIRED        2.2             3.7.5           OK         -
 error: python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL        -               -               MISSING    'python3-notify2 needs to be installed'
 error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4                         OPTIONAL        4.0             -               MISSING    'python3-pyqt4-dbus needs to be installed'
 error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x)         REQUIRED        4.0             -               MISSING    'python3-pyqt4 needs to be installed'
 python3-dbus         Python DBus - Python bindings for DBus                       REQUIRED        0.80.0          1.2.12          OK         -
 python3-xml          Python XML libraries                                         REQUIRED        -               2.2.7           OK         -
 error: python3-devel Python devel - Python development files                      REQUIRED        2.2             3.7.5           MISSING    'python3-devel needs to be installed'
Traceback (most recent call last):
  File "/usr/bin/hp-check", line 862, in <module>
    num_errors, num_warns = dep.validate(time_flag, is_quiet_mode)
  File "/usr/bin/hp-check", line 368, in validate
    self.core.dependencies[dep])
  File "/usr/bin/hp-check", line 210, in __update_deps_info
    installed_ver = self.core.version_func[deps_info[6]]()
  File "/usr/share/hplip/installer/dcheck.py", line 372, in get_pil_version
    return Image.VERSION
AttributeError: module 'PIL.Image' has no attribute 'VERSION'
jochen@jochen-tuxedo:~$ 

gruß Jochen

Hmmm,zeige mal bitte

dpkg -l python3-pil

sudo apt install --reinstall python3-pil

Kellerkind_2009 schrieb:

Hmmm,zeige mal bitte

dpkg -l python3-pil

sudo apt install --reinstall python3-pil

jochen@jochen-tuxedo:~$ dpkg -l python3-pil
Gewünscht=Unbekannt/Installieren/R=Entfernen/P=Vollständig Löschen/Halten
| Status=Nicht/Installiert/Config/U=Entpackt/halb konFiguriert/
         Halb installiert/Trigger erWartet/Trigger anhängig
|/ Fehler?=(kein)/R=Neuinstallation notwendig (Status, Fehler: GROSS=schlecht)
||/ Name              Version      Architektur  Beschreibung
+++-=================-============-============-================================
ii  python3-pil:amd64 6.1.0-1      amd64        Python Imaging Library (Python3)
lines 1-7/7 (END)

jochen@jochen-tuxedo:~$ sudo apt install --reinstall python3-pil
[sudo] Passwort für jochen: 
Paketlisten werden gelesen... Fertig
Abhängigkeitsbaum wird aufgebaut.       
Statusinformationen werden eingelesen.... Fertig
0 aktualisiert, 0 neu installiert, 1 erneut installiert, 0 zu entfernen und 0 nicht aktualisiert.
Es müssen 348 kB an Archiven heruntergeladen werden.
Nach dieser Operation werden 0 B Plattenplatz zusätzlich benutzt.
Holen:1 http://de.archive.ubuntu.com/ubuntu eoan/main amd64 python3-pil amd64 6.1.0-1 [348 kB]
Es wurden 348 kB in 1 s geholt (486 kB/s).
(Lese Datenbank ... 253781 Dateien und Verzeichnisse sind derzeit installiert.)
Vorbereitung zum Entpacken von .../python3-pil_6.1.0-1_amd64.deb ...
Entpacken von python3-pil:amd64 (6.1.0-1) über (6.1.0-1) ...
python3-pil:amd64 (6.1.0-1) wird eingerichtet ...
jochen@jochen-tuxedo:~$ 

gruß Jochen

Wie sieht denn nun die Ausgabe von

hp-check -r

aus? Hattest du vor dem Upgrade auf 19.10 HP manuell Installiert gehabt oder aus den Original Quellen ?

vorab ... ich von Live-Stick nur Mate 19.10 installiert ! sonst ist nichts auf dem Laptop drauf.

Kellerkind_2009 schrieb:

Wie sieht denn nun die Ausgabe von

hp-check -r

aus? Hattest du vor dem Upgrade auf 19.10 HP manuell Installiert gehabt oder aus den Original Quellen ?

jochen@jochen-tuxedo:~$ hp-check -r
Saving output in log file: /home/jochen/hp-check.log

HP Linux Imaging and Printing System (ver. 3.19.6)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed 
to successfully compile HPLIP.                                                                                                                                                  
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper       
dependencies installed to successfully run.                                                                                                                                     
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).                      

Check types:                                                                                                                                                                    
a. EXTERNALDEP - External Dependencies                                                                                                                                          
b. GENERALDEP - General Dependencies (required both at compile and run time)                                                                                                    
c. COMPILEDEP - Compile time Dependencies                                                                                                                                       
d. [All are run-time checks]                                                                                                                                                    
PYEXT SCANCONF QUEUES PERMISSION                                                                                                                                                

Status Types:
    OK
    MISSING       - Missing Dependency or Permission or Plug-in
    INCOMPAT      - Incompatible dependency-version or Plugin-version

warning: ubuntu-19.10 version is not supported. Using ubuntu-19.04 versions dependencies to verify and install...

---------------
| SYSTEM INFO |
---------------

 Kernel: 5.3.0-26-generic #28-Ubuntu SMP Wed Dec 18 05:37:46 UTC 2019 GNU/Linux
 Host: jochen-tuxedo
 Proc: 5.3.0-26-generic #28-Ubuntu SMP Wed Dec 18 05:37:46 UTC 2019 GNU/Linux
 Distribution: ubuntu 19.10
 Bitness: 64 bit


-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.19.6
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for ubuntu distro  19.10 version 

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf.  Generated from hplip.conf.in by configure.

[hplip]
version=3.19.6

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.19.6
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no


Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory

Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 01/19/20 16:56:53
version = 3.19.6


 <Package-name>        <Package-Desc>      <Required/Optional> <Min-Version> <Installed-Version> <Status>   <Comment>

-------------------------
| External Dependencies |
-------------------------

 error: cups          CUPS - Common Unix Printing System                           REQUIRED        1.1             -               INCOMPAT   'CUPS may not be installed or not running'
 gs                   GhostScript - PostScript and PDF language interpreter and previewer REQUIRED        7.05            9.27            OK         -
 error: xsane         xsane - Graphical scanner frontend for SANE                  OPTIONAL        0.9             -               MISSING    'xsane needs to be installed'
 scanimage            scanimage - Shell scanning program                           OPTIONAL        1.0             1.0.27          OK         -
 error: dbus          DBus - Message bus system                                    REQUIRED        -               1.12.14         MISSING    'DBUS may not be installed or not running'
 policykit            PolicyKit - Administrative policy framework                  OPTIONAL        -               0.105           OK         -
 network              network -wget                                                OPTIONAL        -               1.20.3          OK         -
 avahi-utils          avahi-utils                                                  OPTIONAL        -               0.7             OK         -

------------------------
| General Dependencies |
------------------------

 error: libjpeg       libjpeg - JPEG library                                       REQUIRED        -               -               MISSING    'libjpeg needs to be installed'
 error: cups-devel    CUPS devel- Common Unix Printing System development files    REQUIRED        -               -               MISSING    'cups-devel needs to be installed'
 error: cups-image    CUPS image - CUPS image development files                    REQUIRED        -               -               MISSING    'cups-image needs to be installed'
 libpthread           libpthread - POSIX threads library                           REQUIRED        -               b'2.30'         OK         -
 error: libusb        libusb - USB library                                         REQUIRED        -               1.0             MISSING    'libusb needs to be installed'
 sane                 SANE - Scanning library                                      REQUIRED        -               -               OK         -
 error: sane-devel    SANE - Scanning library development files                    REQUIRED        -               -               MISSING    'sane-devel needs to be installed'
 error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED        5.0.9           -               MISSING    'libnetsnmp-devel needs to be installed'
 error: libcrypto     libcrypto - OpenSSL cryptographic library                    REQUIRED        -               1.1.1           MISSING    'libcrypto needs to be installed'
 python3X             Python 2.2 or greater - Python programming language          REQUIRED        2.2             3.7.5           OK         -
 error: python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL        -               -               MISSING    'python3-notify2 needs to be installed'
 error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4                         OPTIONAL        4.0             -               MISSING    'python3-pyqt4-dbus needs to be installed'
 error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x)         REQUIRED        4.0             -               MISSING    'python3-pyqt4 needs to be installed'
 python3-dbus         Python DBus - Python bindings for DBus                       REQUIRED        0.80.0          1.2.12          OK         -
 python3-xml          Python XML libraries                                         REQUIRED        -               2.2.7           OK         -
 error: python3-devel Python devel - Python development files                      REQUIRED        2.2             3.7.5           MISSING    'python3-devel needs to be installed'
Traceback (most recent call last):
  File "/usr/bin/hp-check", line 862, in <module>
    num_errors, num_warns = dep.validate(time_flag, is_quiet_mode)
  File "/usr/bin/hp-check", line 368, in validate
    self.core.dependencies[dep])
  File "/usr/bin/hp-check", line 210, in __update_deps_info
    installed_ver = self.core.version_func[deps_info[6]]()
  File "/usr/share/hplip/installer/dcheck.py", line 372, in get_pil_version
    return Image.VERSION
AttributeError: module 'PIL.Image' has no attribute 'VERSION'
jochen@jochen-tuxedo:~$ 

Eine Frage von mir steht noch aus.

Fehler ist geblieben

error: python3-devel Python devel - Python development files                      REQUIRED        2.2             3.7.5           MISSING    'python3-devel needs to be installed'
Traceback (most recent call last):
  File "/usr/bin/hp-check", line 862, in <module>
    num_errors, num_warns = dep.validate(time_flag, is_quiet_mode)
  File "/usr/bin/hp-check", line 368, in validate
    self.core.dependencies[dep])
  File "/usr/bin/hp-check", line 210, in __update_deps_info
    installed_ver = self.core.version_func[deps_info[6]]()
  File "/usr/share/hplip/installer/dcheck.py", line 372, in get_pil_version
    return Image.VERSION
AttributeError: module 'PIL.Image' has no attribute 'VERSION'
jochen@jochen-tuxedo:~$ 

Probiere

sudo apt-get install --reinstall hplip hplip-data libhpmud0 libsane-hpaio printer-driver-hpcups hplip-gui printer-driver-postscript-hp

Danach mal

hp-setup -i

Verlauf ...: - 18.04.3 >> do-release-upgrade >> nur noch graues Display - formatiert 18.04.3 aufgespielt >> do-release-upgrade >> Mate 19.04, HPLIP ältere Version aufgespielt >> nicht hat Drucker/Scanner wirklich funktioniert. - formatiert 18.04.3 aufgespielt >> HPLIP 3.19.6 aufgespielt >> alles super Drucker/Scanner funktionierten >> >> do-release-upgrade >> 19.04, Scanner läuft nicht mehr >> tuxedo-Treiber installiert >> neues aussehen ... einiges funktioniert nicht mehr - Mate 19.10 vom Stick aufgespielt, Wlan angepasst >> stand jetzt.

Installation von HPLIP immer manuell